Áine Dawson
Bundoran
Summary
A highly proactive, motivated and career focused Bachelor of Commerce Graduate seeking to further my education with the aim of becoming a Post Primary School Teacher
Overview
9
9
years of professional experience
Work History
Sales Assistant
Home Pharmacy
Galway , Ireland
2023.09 - Current
- Stock control, placing and receiving orders, setting prices on products ensuring the right profit return
- Dealing and communicating with customers in a clear and kind manner, while providing advice on matters of concern
- Managed and controlled cash flow within the shop and lodged cash, cheques and ordering and tracking change
- Tracking intakes and profits.
- Created displays to promote products.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Food and Beverage Supervisor
Allingham Arms Hotel
Bundoran , Ireland
2021.04 - 2023.08
- Active staff member in both bar and restaurant, with full time and part time experience
- Main tasks involved managing and communicating with a team, ensuring performance is to a high standard, monitoring service quality to assure customer satisfaction and event coordination
- Managed the day to day running of the bar/restaurant
- Trained in new staff and provided ongoing training to current staff
- Built and maintained a positive relationship with guests
- Collaborated with the hotel manager on financial management by monitoring budgets, controlling costs, and maximizing revenue
- Experience with marketing on the Facebook and Instagram page.
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
Waitress
Steaks Restaurant
Bundoran , Ireland
2020.07 - 2021.03
- Main tasks involved seated customers, present menus, taking orders, cleaned tables, ensuring customers received their orders and cash out customers within a short time span
- Involved working closely with customers ensuring they had a pleasant, hygienic dining experience.
- Communicated daily specials to customers.
Sales Assistant
Cara Pharmacy
Bundoran , Ireland
2015.07 - 2020.02
- Main tasks involved managing photo lab, keeping stock up to date, cashing up tills, closing and opening the shop and remerchandising stock
- Involved working closely with customers and maintaining a high level of customer service
- Experience in managing the photo department.
- Informed customers about current promotions and discounts.
Education
B.A Commerce - Data Analytics and Digital Business
National University of Ireland Galway
Galway2023-08
Leaving Cert -
Magh Ene College
Donegal, Ireland2019-05
Skills
- High level of written and verbal communication as well as strong problem-solving skills.
- High level of presentation skills
- Ability to work in a fast-paced and high-pressure environment.
- Strong customer service skills
- Good time-management and an ability to work well under pressure.
- Vast knowledge of Microsoft Word, Excel, PowerPoint, Internet, Outlook Calendar, Email and various computer systems.
- Leadership Development
Awards
- Awarded the GAISCE Bronze medal in 2017.
- Awarded Student of the Month for Academic Excellence
- Awarded IT award in 2017
- Awarded Student of the Year
- Chairperson of Health Schools Committee
- Fully qualified in first aid
- Introduction to R course completed for Data Science
- Excel course completed
- Understanding of Coding and SQL
References
References available upon request.
Timeline
Sales Assistant
Home Pharmacy
2023.09 - Current
Food and Beverage Supervisor
Allingham Arms Hotel
2021.04 - 2023.08
Waitress
Steaks Restaurant
2020.07 - 2021.03
Sales Assistant
Cara Pharmacy
2015.07 - 2020.02
B.A Commerce - Data Analytics and Digital Business
National University of Ireland Galway
Leaving Cert -
Magh Ene College
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