Ikran Nur Elmi
Dublin,Ireland
Summary
Dedicated and reliable professional with a strong foundation in customer service and housekeeping. Demonstrates excellent organisational skills, attention to detail, and the ability to work effectively in fast-paced environments. Proficient in manual handling, computer skills, and problem-solving, with a proven track record of maintaining housekeeping standards compliance. Physically fit and self-motivated, capable of adapting to various tasks while ensuring punctuality and reliability. Aspires to leverage skills in a challenging role that demands flexibility and effective communication.
Overview
4
4
years of professional experience
2034
2034
years of post-secondary education
Work History
Housekeeping cleaner
The grand hotel
Malahide, Co Dublin
03.2024 - 11.2024
- Improved efficiency with careful planning and execution of daily housekeeping duties.
- Maintained clean and organised living spaces by performing regular deep cleaning tasks.
- Followed detailed instructions from homeowners ensuring tailored service meeting their specific needs.
- Utilised environmentally friendly cleaning products to ensure sustainable practices whilst maintaining high cleanliness standards.
- Completed housekeeping chores promptly without sacrificing quality of workmanship.
- Delivered excellent customer service for repeat business from satisfied clientele.
Housekeeping
Ayan Nursing Home
01.2021 - 06.2023
- Maintain all areas in the Nursing Home to a high standard of cleanliness, tidiness & hygiene
- Carry out assigned housekeeping duties including cleaning, dusting, vacuuming, polishing and moping of equipment, furnishing, crockery, cutlery, kitchen appliances, toilets, bathrooms, bedrooms, living areas, windows and refuse disposal areas
- Domestic and hazardous waste disposal; ensure bins are collected, cleaned and kept in a hygienic manner at all times
- Cleaning of spillages as they occur and proper use of safety signs
- Adhere to infection control policies and procedures and keep up to-date on best practices
- Report and record any observed defects on the premises and grounds, equipment or other problems that may affect the general standard of service
- Promote, encourage and practice the ethos of person-centred care
- Support and assist other staff members in promoting a cheerful, pleasant and homelike environment and demonstrate a friendly attitude towards residents
- Assist and support the management team during internal and external audits/inspections
Cleaner
Digfer
Mogadishu
01.2021 - 03.2023
- Maintaining pristine level of cleanliness and sanitation at supermarket
- Prioritizing customer health and business’s image
- Cleaning, stocking and supplying designated facility area (vacuuming, mopping, dusting)
- Adhering to health & safety regulation
- Removing garbage, recycling and room service tray
- Cleaning walls
- Cleaning stairways, hallways and elevators
Education
Diploma of Higher Education -
Computer application & Manual handling
High school certificate -
Zone 4 Yaqshid primary and secondary school
01.2009 - 10.2019
Skills
- Manual Handling
- Computer skills
- Customer service
- Basic housekeeping supervision
- Housekeeping standards compliance
- General housekeeping duties
- Punctual
- Reliable
- Self-motivated
- Flexible
- Good communication skills
- Excellent organization skills
- Attention to details
- Physically fit
- Problem solving
- Ability to work in fast-paced environment
- Ability to work and cope under pressure
Custom
- Reading novels
- Watching documentaries
- Playing volleyball
- Gardening
- Adventure
Languages
English
Fluent
Timeline
Housekeeping cleaner
The grand hotel
03.2024 - 11.2024
Housekeeping
Ayan Nursing Home
01.2021 - 06.2023
Cleaner
Digfer
01.2021 - 03.2023
High school certificate -
Zone 4 Yaqshid primary and secondary school
01.2009 - 10.2019
Diploma of Higher Education -
Computer application & Manual handling
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