Iga Kaminska
Reading,United Kingdom
Summary
Experienced Cleaning Supervisor with a proven track record in maintaining high cleanliness standards and enhancing team capabilities. Demonstrates strong leadership and decision-making skills, effectively managing teams to ensure efficient operations. Skilled in hygiene awareness, attention to detail, and quality maintenance, with a history of resolving customer complaints promptly and professionally. Adept at organizing schedules, monitoring inventory levels, and enforcing health and safety protocols to promote a safe working environment.
Overview
23
23
years of professional experience
2009
2009
years of post-secondary education
Work History
Housekeeping cleaner
Self employed
Reading
06.2007 - Current
- Organised and maintained records of housekeeping operations, including schedules, staff rosters, and inventory logs.
- Prepared for guest arrival, directing housekeeping to ready rooms and add special welcoming touches.
- Maintained a clean and safe living environment through regular housekeeping duties.
- Liaised with housekeeping and maintenance staff to report and follow up on issues in public areas.
- Performed deep cleaning on a regular basis and after tenancy cleaning.
Cleaning supervisor
Abacus Cleaning Services
Reading
11.2018 - 02.2025
- Maintained accurate records of cleaning schedules, staff attendance, and inventory levels for efficient operation.
- Organised cleaning and equipment storage areas for easy access.
- Monitored stock levels for cleaning supplies and equipment, using daily inventory reports for guidance.
- Addressed customer complaints regarding cleanliness, taking immediate action to resolve issues and restore satisfaction.
- Supervised team of cleaners, delegating tasks and overseeing completion to maintain high cleanliness standards.
- Developed and enforced health and safety protocols, reducing workplace accidents and promoting a safe environment.
- Trained new cleaning staff on proper techniques and use of equipment, enhancing team capabilities.
- Reported maintenance issues to management, minimizing potential safety risks.
- Conducted regular inspections of premises to identify areas requiring attention, improving overall hygiene.
Shop floor supervisor
Malolat
Swiebodzin, Poland
07.2002 - 10.2006
- Kept shop looking presentable and organised by instructing teams to conduct regular visual merchandising to shelves and stands.
- Taught staff how to handle difficult situations with calm and professionalism.
- Demonstrated exceptional customer service and work ethic, inspiring staff to exceed company expectations.
- Responded to customer inquiries with relevant information.
- Handled customer complaints with professionalism, resolving issues promptly to maintain high levels of customer trust.
- Monitored sales floor activity, offering assistance and expert advice to customers, thus improving shopping experience and customer satisfaction.
- Oversaw stock intake with efficient input of details into company software.
Education
A-Levels - Food Technology
Gastronomy School
SulechowESOL Entry 2 - Skills for Life
University of Cambridge
Skills
- Staff scheduling
- Quality control
- Equipment operation
- Chemical usage knowledge
- Stock inventory management
- Health and safety regulations
- Crisis management
- Deep clean execution
- Task prioritisation
- Sanitising techniques
Languages
Polish
Native
Timeline
Cleaning supervisor
Abacus Cleaning Services
11.2018 - 02.2025
Housekeeping cleaner
Self employed
06.2007 - Current
Shop floor supervisor
Malolat
07.2002 - 10.2006
A-Levels - Food Technology
Gastronomy School
ESOL Entry 2 - Skills for Life
University of Cambridge
Similar Profiles
Elizabeth U'PrichardElizabeth U'Prichard
Fulltime Home Educator at Self EmployedFulltime Home Educator at Self Employed
Robert AndersonRobert Anderson
Independent Contractor at Self employedIndependent Contractor at Self employed
Katelyn Dawn MarnochKatelyn Dawn Marnoch
Certified Professional Coach at Self EmployedCertified Professional Coach at Self Employed