Idalia Reyes
Fligth Attendant
Cork
Summary
Adept at leading teams to excellence, my tenure at Bunsen Cork highlighted my ability to enhance kitchen operations and guest satisfaction. With a blend of empathy and leadership, I consistently resolved conflicts and improved service standards. My adaptability and customer service skills, honed across diverse roles, contribute to my professional prowess.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Chef Supervisor
Bunsen Cork
12.2023 - Current
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Troubleshot equipment issues in the kitchen quickly so as not to disrupt operations or compromise food safety.
- Managed staff scheduling to ensure optimal coverage during peak service hours without compromising quality or efficiency.
- Resolved conflicts between team members amicably while taking steps to prevent future issues.
- Collaborated with front-of-house staff to provide seamless dining experiences for guests.
- Maintained a clean and sanitary kitchen environment, ensuring compliance with health codes and regulations.
- Disciplined and dedicated to meeting high-quality standards.
Flight Attendant
Viva Aerobus
05.2021 - 11.2021
- Short term placement to get License approve.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Ensured safety and comfort of customers onboard aircraft.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Answered passenger questions and provided solutions to issues arising during flights.
Education
Cabin Crew Certificate -
5th of May, Aviation School
Mexico11-2021
Aviation English Course
5th of May, Aviation School
Mexico05-2021
High School Diploma -
Jonh F. Kennedy
Mexico07-2018
Skills
Customer service
Timeline
Chef Supervisor
Bunsen Cork
12.2023 - Current
Flight Attendant
Viva Aerobus
05.2021 - 11.2021
Cabin Crew Certificate -
5th of May, Aviation School
Aviation English Course
5th of May, Aviation School
High School Diploma -
Jonh F. Kennedy
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