Ian Robert Basten

Experienced in staff management and facility operations, with a strong background in designing staff rotas and overseeing budgetary compliance. Demonstrates proficiency in time management, delegation techniques, and decision-making authority. Skilled in customer relations management, policy implementation compliance, and enhancing customer satisfaction. Adept at handling cash accurately, managing returns, and maintaining equipment. Committed to health and safety regulations, performance evaluation, productivity improvement, financial oversight, staff development, inventory management, quality assurance, and team leadership.

Driven and adaptable, bringing excellent leadership and problem-solving skills to manage teams and ensure smooth operations. Proven ability to handle high-pressure situations and resolve conflicts, ensuring customer satisfaction and staff wellbeing. Committed to delivering impactful results in [Desired Position] role.