Ian Williams
Liverpool
Summary
Experienced Business Development Manager with proven success in enhancing sales and expanding customer base. Strong background in developing successful new business strategies to maximise selling opportunities. Strong communicator and team builder dedicated to surpassing revenue goals through effective sales strategies. Skilled in client management and negotiation, driving impactful business strategies and decision-making.
Overview
26
26
years of professional experience
Work history
Business Development Manager
Gaskells Limited
Liverpool
07.2022 - 09.2025
- Developed relationships with new and existing clients through professional networking.
- Consistently achieved top weekly sales, significantly boosting overall revenue.
- Closed sales regularly while maintaining a full monthly activity pipeline.
- Managed relationships with clients to identify opportunities for recurring sales.
- Prepared and delivered comprehensive sales and revenue reports to management.
- Implemented changes in customer record-keeping, enhancing workflow efficiency.
- Analysed weak areas to recommend improvements for business sales performance.
- Introduced promotional opportunities, including business cards and branded materials.
Business Development Manager
SK Utilities Ltd
Liverpool
02.2019 - 06.2022
- Secured new business opportunities by cultivating strong client relationships.
- Generated consistent revenue through strategic sales of energy deals.
- Achieved weekly recognition as top sales advisor by surpassing targets.
- Prepared and presented comprehensive sales reports to management.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Delivered excellent customer service by addressing queries promptly.
- Explained product features and benefits, effectively addressing all customer queries.
- Generated leads to improve bottom-line profitability.
Business Development Manager
Payzone Limited
Liverpool
09.2017 - 01.2019
- Generated consistent revenue through sales of card payment terminals.
- Achieved high sales targets over six months, securing entry into Platinum Club.
- Identified and pursued opportunities for business growth and diversification.
- Managed key accounts to maintain exceptional customer satisfaction levels.
- Collaborated with sales team to enhance overall business performance.
- Contacted and converted potential customers through various communication channels.
- Developed innovative sales strategies to drive revenue growth.
Sales Executive
Volkswagen
Liverpool
01.2016 - 08.2017
- Delivered high-quality product demonstrations, enhancing customer engagement with vehicles.
- Championed cross-selling initiatives to maximise sales volume and profit margins.
- Responded promptly to customer queries, ensuring satisfactory resolutions.
- Fostered a positive team environment, boosting morale and performance among staff.
Regional Manager
AquAid
Liverpool
08.2014 - 12.2015
- Directed operational, sales, and administrative functions for a high-performing regional branch.
- Boosted year-on-year sales by 25% through strategic marketing collaboration.
- Managed 23 staff members across admin, sales, and operations to enhance productivity.
- Streamlined regional operations to achieve significant efficiency gains.
- Produced accurate weekly, monthly, and quarterly reports for all business levels.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
- Fostered transparency and trust through regular communication with team members.
- Encouraged continuous professional development to cultivate a learning culture.
Sales Manager
Phones4U
Liverpool
02.2000 - 07.2014
- Managed a motivated team to achieve store targets through training and support.
- Enhanced performance across Phones 4U stores in North West by assisting underperforming locations.
- Coordinated promotional campaigns to increase brand visibility.
- Cultivated a high-performing sales culture with motivation sessions and reward schemes.
- Streamlined sales processes to improve overall team productivity.
- Optimised sales methods to effectively engage, acquire, and retain customers.
Education
NVQ - Team Leading/Customer Service/Retail/Sales/Marketing & Management
BTEC - Construction
Hugh Baird College
GCSEs - undefined
Manor High School
Skills
- Strategy implementation
- Business transformation
- Process improvement
- Problem solving
- After-sales service
- Business development
- Sales management
- Leadership
- Goal setting
- Relationship management
Hobbies and Interests
Running, Football, Travel, DJ'ing, Music production
Timeline
Business Development Manager
Gaskells Limited
07.2022 - 09.2025
Business Development Manager
SK Utilities Ltd
02.2019 - 06.2022
Business Development Manager
Payzone Limited
09.2017 - 01.2019
Sales Executive
Volkswagen
01.2016 - 08.2017
Regional Manager
AquAid
08.2014 - 12.2015
Sales Manager
Phones4U
02.2000 - 07.2014
BTEC - Construction
Hugh Baird College
GCSEs - undefined
Manor High School