IAN NJERU KURIA
Nairobi
Summary
Highly motivated and detail-oriented IT technical expert with extensive experience in computer hardware and software technicalities, web design, computer networking, and database management. Proven track record of ensuring data accuracy and contributing to research projects. Adept at using various data collection tools and methodologies with a strong commitment to maintaining data integrity and achieving project goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kakamega county assembly
01.2023 - 01.2024
- Offered support and training through Help Desk Management, User Accounts & Profiles Creation, ICT Equipment Troubleshooting and User Training & Orientation
- Network Administration through ICT Equipment Provisioning & Maintenance, Network Equipment Management, Network Security and Computer Labs Management
- System Administration through Server Management, Software Application Management, Databases & Storage Management and Troubleshooting Applications
- Web and Content through Social Media Accounts, Web Design & Maintenance, Intranet & Internet Communications and Video, Photos & Graphics
ICT support stuff
Kenya Agricultural show and exhibitioners
01.2022 - 01.2023
- I worked with the Kenya agricultural shows in kakamega as I oversaw the whole process of tickets validation and technical networking
- I was responsible for the software troubleshooting Incase of Network failures.
- I was the leading supervisor for conducting computer system maintance used by the support stuff.
ICT support
Ndung'u spices supermarket
01.2020 - 01.2022
- As a cashier in Ndung'u spices supermarket in Embu town
- Provided technical support to end users, resolving hardware and software issues in a timely manner
- Managed IT infrastructure, including network configurations, system upgrades, and troubleshooting network connectivity issues
- Conducted training sessions for staff on new technologies and software applications to enhance productivity
- Implemented security protocols to protect company data and systems from cyber threats, ensuring compliance with industry regulations
Education
Diploma in Business With Information Technology
Masinde Muliro University of Science And Technology
Kakamega, County12-2024
Skills
- Responsive Web Design
- Web Interface Development
- Software Installation and Repair
- C Programming
- Java Development Skills
- Project management
- Business analysis
- IT risk management
- Information technology infrastructure
- Information security
- IT service management
- Teamwork
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Documented and resolved Network issues often in the Communication Department which led to reliable connectivity within the office.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented Systems reports which led to precise and well organized stored information which was essential for future decision making.
- Achieved security awareness by making sure that all the computers used in the office premises were protected from eternal cyber attacks by installing new antivirus software and conducting regular system updates and check ups .
Certification
- Diploma in Business and Information Technology
- Cisco Certified Network Professional
Languages
English
Swahili
Timeline
Kakamega county assembly
01.2023 - 01.2024
ICT support stuff
Kenya Agricultural show and exhibitioners
01.2022 - 01.2023
ICT support
Ndung'u spices supermarket
01.2020 - 01.2022
Diploma in Business With Information Technology
Masinde Muliro University of Science And Technology
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