Ian Mcsweeney
Cork
Summary
Resourceful professional with experience in technical operations and customer service within fast-paced environments. Known for strong work ethic and effective communication. Specialises in logistics organisation, administrative management, and upholding quality and safety standards. Functions well independently and collaboratively, adept at overcoming challenges.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Front Line Manager
Circet
Cork, Ireland
05.2025 - Current
- Directed and supervised internal crews and subcontractor teams in construction of standard-compliant overhead fibre optic networks, achieving daily production targets efficiently.
- Work Allocation & Advanced Resource Planning: Plan project workflows and schedule resources weeks in advance to optimise staff utilisation, minimise downtime, and ensure seamless task delegation across multi-site operations.
- Health, Safety & Environment (HSE): Enforce strict site safety protocols, conduct daily toolbox talks, and risk assessments to ensure 100% compliance with industry health and safety regulations, fostering a zero-harm site culture.
- Technical Problem Solving & On-Site Solutions: Design and implement fast, practical engineering solutions for unexpected field challenges, preventing project delays and keeping build schedules on track.
- Network Redesign & On-Site Problem Solving: Redesign overhead fibre routes and network layouts on the fly to bypass unforeseen field obstacles, preventing build delays and keeping project timelines on schedule.
- Conducted field audits and quality inspections on completed overhead infrastructure, ensuring adherence to network engineering specifications and client standards.
- Monitored subcontractor deliverables and quality of build, serving as primary contact to uphold high standards and cost efficiency.
- Materials & Inventory Management: Audit, forecast, and secure weekly material and stock supplies in advance, ensuring field crews are fully equipped to prevent downtime and keep build timelines on track.
- Administrative & Financial Control: Manage timesheets, attendance records, and price work calculations for internal crews and subcontractors, ensuring accurate payroll processing and strict labor budget management.
Cable technician
Circet
Cork, Ireland
02.2024 - 05.2025
- Completed overhead installations of internet boxes and fiber optic cables in residential areas.
- Repaired or replaced wiring, equipment, and fixtures, using hand tools and power tools in a timely and efficient manner.
- Consistently outperformed set targets, ensuring adherence to health and safety protocols.
- Achieved a new record for houses covered in a single day.
- Focused strategies to consistently meet and exceed performance goals.
- Initiated improvements in job processes by identifying and implementing enhancements.
- Resolved complex challenges through analytical problem-solving in diverse situations.
- Maintained a clean and organised workspace by implementing regular cleaning routines.
Customer Solution
Capita
Cork, Munster
09.2018 - 02.2024
- Developed and executed successful sales strategies that resulted in a 25% increase in revenue in Q1 and Q3 2023.
- Ranked as the top salesperson in Q1 and Q3 2023, exceeding monthly targets by 30% on average.
- Successfully exceeded monthly sales targets by 25% on average.
- Consistently achieved sales targets through a combination of inbound and outbound sales techniques.
- Developed and executed sales strategies, increasing revenue and enhancing customer satisfaction.
- Maintained a customer satisfaction rating of 95% or higher throughout tenure in sales roles.
- Built strong relationships with customers, establishing a reputation as a trusted industry advisor.
- Delivered exceptional customer care by identifying and addressing customer needs, resulting in high levels of satisfaction.
- Maintained a positive, motivated team environment, leading by example to encourage team members in achieving goals.
General Operative
Anthony Flannery
Cork, Munster
02.2014 - 07.2018
- Mixed, poured and spread concrete, asphalt and other materials accurately to meet project requirements.
- Disposed of excess materials and waste within target timescales to minimise health risks.
- Transported raw materials safely and efficiently to minimise risk.
- Cleared debris, snow and litter from work areas to ensure safety and cleanliness.
- Directed traffic around work zones to ensure safety for drivers and workers.
- Completed health and safety training and applied best practices on site.
- Cleaned and stored hand-held tools to extend lifespan and prevent damage.
- Regularly cleaned and maintained tools, reporting issues to site manager.
- Assisted carpenter with retrieving tools and equipment to perform jobs.
Education
Leaving cert -
Mayfield community school
Cork06-2011
Skills
- Technical problem solving
- Project scheduling
- Materials management
- Subcontractor management
- Workforce management
- Customer care excellence
- Dependable team leadership
- Team building
Certification
- Emergency First Aid
- Safe pass
- Manual handling
- Ladder safety training
- Safety procedures - underground services, emergency preparedness @ response, working near electricity, overhead services
- Overhead power awareness
- Underground safety
- Mewp / static 1B
Timeline
Front Line Manager
Circet
05.2025 - Current
Cable technician
Circet
02.2024 - 05.2025
Customer Solution
Capita
09.2018 - 02.2024
General Operative
Anthony Flannery
02.2014 - 07.2018
Leaving cert -
Mayfield community school