IAN BOWDEN
Sales and driving
Summary
I have worked for 30 years in customer service, sales & marketing . I also have exceptional client experience and a proven track record in relationship building, new business development with new product development, promotional plans and successfully managed sales targets, KPI’s and month end reports.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
40
40
years of professional experience
Work History
Parcel Delivery Driver
Streetlink Couriers
Dublin
02.2024 - 02.2025
- Ensured adherence to safety practices when executing delivery tasks.
- Assisted in sorting and organizing packages for delivery at the warehouse.
- Inspected vehicles' condition, supplies and equipment before and after trips
Van Operator
Connection Logistics
Meath
01.2024 - 02.2025
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Mastered state, local and federal traffic laws and regulations, resulting in safe on-time deliveries and satisfied customers.
- Adhered to company policies and procedures regarding safe driving practices.
- Followed all applicable traffic laws and road regulations while driving van.
- Provided customer service by delivering items on time and in good condition.
- Verified shipping documents against manifest to ensure accuracy of delivery information.
- Maintained records of deliveries, pickups, and vehicles used in logbook.
- Coupled and uncoupled trailers, connected, and disconnected air and electrical lines and maintained and positioned fifth wheels.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Maintained cleanliness of vehicle interior and exterior at all times.
- Resolved customer complaints in a timely manner.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Conducted daily post-trip inspections following established guidelines.
- Inspected cargo for damage before loading or unloading.
- Reported any problems regarding vehicle maintenance to supervisor immediately.
- Performed pre-trip inspections according to company policy and procedures.
- Ensured proper handling of hazardous materials according to DOT regulations.
- Assisted in the loading and unloading of goods as required using appropriate lifting techniques.
- Operated powered industrial forklifts and pallet jacks to load and unload trailers.
- Documented and maintained daily logs, expense reports, trip reports and inspection reports.
- Documented all issues related to damaged shipments, late arrivals.
- Navigated and planned each route with up-to-date GPS support, accounting for weather or construction delays to prevent costly and avoidable delays.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Collected payments for goods delivered or unloaded.
- Secured freight within dry vans and verified load stability periodically during trip.
Managing Director
HB Label Print Ltd
Greenogue, Dublin
02.2002 - 02.2021
- Target New Customers
- Market Awareness, Trends New Product Development
- Monthly Sales Reports
- Create Christmas and seasonal offerings, new promotional Ideas
- Manage Accounts day to day and develop relationships with Customers
Area Sales Manager
Label Tech Ltd
Santry, Dublin
10.1998 - 02.2002
- Achieving monthly and yearly sales targets in the FMCG sector
- Monitoring Client relationships
- Building long term client relationships
Customer Service Manager
Label Centre Ltd
08.1985 - 08.1998
- Responsible for all internal sales and order processing managing a team of four
- Achieved set targets each year for 60 clients within the greater Dublin area and the Leinster Region
- Responsible for new business development and proactive management for a large client base
- Accomplished business development by planning and organising local exhibitions and delivering presentations to new and existing clients
Education
ECDL Course -
Ashfield College
Dublin, 601.2001
Certificate -
College of Marketing Dublin
01.1986
Leaving Certificate -
St Mary’s College
Rathmines, D601.1984
Skills
- Microsoft Office
- Microsoft Excel
- PowerPoint
- Word
- Full Clean Driving Licence
- Traffic laws
- Efficient delivery
- Punctuality
- Loading and unloading
- Proper lifting techniques
- Package scanning
- Delivery scheduling
- Weather adaptation
- Warehouse operations
- Local geography
- Route planning
- Emergency procedures
- Delivery confirmation
- GPS navigation
- Signature collection
- Courier experience
- Safe driving
- Fuel efficiency
- Vehicle inspection
- Address verification
- Defensive driving
- Parcel handling
Hobbies and Interests
- Walking
- Reading
- Music
- Swimming
References
References on Request.
Timeline
Parcel Delivery Driver
Streetlink Couriers
02.2024 - 02.2025
Van Operator
Connection Logistics
01.2024 - 02.2025
Managing Director
HB Label Print Ltd
02.2002 - 02.2021
Area Sales Manager
Label Tech Ltd
10.1998 - 02.2002
Customer Service Manager
Label Centre Ltd
08.1985 - 08.1998
ECDL Course -
Ashfield College
Certificate -
College of Marketing Dublin
Leaving Certificate -
St Mary’s College
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