Hueiyu Chen
Newbridge,Ireland
Summary
Experienced hospitality and retail professional with a background in supporting daily operations and front-of-house coordination in fast-paced service environments.
Skilled in maintaining service standards, coordinating team workflow, and ensuring smooth operational execution during busy service periods. Experienced in supporting customer service delivery and maintaining consistency in overall service quality.
Reliable, adaptable, and able to perform effectively under pressure, with a strong focus on efficiency, teamwork, and stable day-to-day operations.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work history
Restaurant Mnanger
Panda Inn Asian Cuisine
Newbridge, County Kildare
2018.02 - Current
- Assisted in daily operations within a busy takeaway setting.
- Supported staff performance and shift scheduling.
- Provided customer service and addressed issues efficiently.
- Facilitated stock ordering and workflow processes.
- Ensured adherence to food safety and service standards.
- Oversaw cash handling and business operations on a daily basis.
Retail Assistant
Clare Asian Retail Shop
Newbridge, County Kildare
2018.03 - 2019.06
- Managed daily retail operations to ensure smooth functioning of busy store environment.
- Facilitated cash transactions while ensuring accuracy in payments.
- Provided assistance to customers and resolved enquiries with professionalism.
- Oversaw stock levels to maintain product availability for customers.
- Kept store presentation neat and operational efficiency high.
- Collaborated effectively within a fast-paced team environment.
Assistant manager
Pasadena French Restaurant
Kaohsiung , Taiwan
2010.04 - 2016.04
- Assisted with restaurant operations and floor management in fine dining French restaurant.
- Supported front-of-house team to facilitate smooth service delivery.
- Maintained high-level guest experience and addressed VIP/customer requests.
- Managed reservations, seating flow, and service coordination during peak hours.
- Contributed to staff training, onboarding, and performance feedback.
- Collaborated with kitchen and management team to enhance service efficiency.
Education
Master’s degree - Conservation of Historical Building
University of Bath
Bath, The UK 2016.09 - 2017.09
Bachelor of Business Administration - Business Management
Open University of Kaohsiung
Kaohsiung, Taiwan 2002.09 - 2004.06
Bachelor - Food and Beverage Management
National Kaohsiung University of Hospitality and Tourism
Kaohsiung, Taiwan 1998.09 - 2000.06
Skills
- Calm under pressure
- Problem solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- Multilingual proficiency
- Marketing expertise
Timeline
Retail Assistant
Clare Asian Retail Shop
2018.03 - 2019.06
Restaurant Mnanger
Panda Inn Asian Cuisine
2018.02 - Current
Master’s degree - Conservation of Historical Building
University of Bath
2016.09 - 2017.09
Assistant manager
Pasadena French Restaurant
2010.04 - 2016.04
Bachelor of Business Administration - Business Management
Open University of Kaohsiung
2002.09 - 2004.06
Bachelor - Food and Beverage Management
National Kaohsiung University of Hospitality and Tourism
1998.09 - 2000.06