HUAN LU
Balbriggan,Ireland
Summary
Dedicated sales professional with a proven track record in achieving sales targets and executing sale promotions. Demonstrates exceptional financial literacy and precision in cash handling. Committed to leveraging skills to drive business growth and enhance customer satisfaction.
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Cashier assistant
International Currency Exchange
Dublin , Ireland
07.2022 - 01.2025
- Ensured adherence to anti-money laundering regulations in all dealings.
- Balanced daily cash flows, guaranteeing fiscal accountability in transactions.
- Secured competitive exchange rates through meticulous market research.
- Managed large volume of transactions, maintaining high accuracy levels.
- Assisted customers with complex queries, enhancing service quality.
Customer service representative
Dublin Express
Dublin, Ireland
09.2021 - 07.2022
- Addressed customer queries promptly, improved customer satisfaction levels.
- Performed routine vehicle checks, increased road safety.
- Assisted in training new staff members, enhanced team proficiency.
- Maintained high standards of professionalism whilst dealing with clients and colleagues alike, improved company image.
- Enhanced operational efficiency by adhering to traffic laws at all times.
- Checked-in luggage and confirmed carry-on items met security requirements.
waitress
Cates Cafe
Donabate, Ireland
05.2019 - 09.2021
- Utilised professional communication skills to resolve customer complaints.
- Enhanced guest satisfaction through attentive and prompt service.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Managed table settings for enhanced dining experience.
Counter staff
Taiping Take Away
Churchtown, Ireland
07.2006 - 07.2015
- Maintained clean and organised counter area for improved efficiency.
- Managed high-pressure situations gracefully; ensured customer satisfaction.
- Implemented effective upselling techniques to boost sales revenue.
- Delivered outstanding customer service by addressing and resolving customer enquiries.
Waitress
Cafe clypso
Rathfarnham, Ireland
03.2012 - 07.2014
- Maintained clean and organised dining area for customer comfort.
- Utilised professional communication skills to resolve customer complaints.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
Assistant manager
Aroma Cafe
Drumcondra, Leinster
05.2015 - 05.2020
- Created a positive work environment, resulting in higher employee morale.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Managed daily operations to ensure smooth running of the shop floor.
Education
BTEC Level 5 - Interior of design
Dublin institute of Design
Dublin 09.2006 - 07.2009
Skills
- Sales target achievement
- Financial literacy
- Cash handling precision
- Sale promotions execution
Languages
Chinese (Mandarin)
Native
English
Upper intermediate
Timeline
Cashier assistant
International Currency Exchange
07.2022 - 01.2025
Customer service representative
Dublin Express
09.2021 - 07.2022
waitress
Cates Cafe
05.2019 - 09.2021
Assistant manager
Aroma Cafe
05.2015 - 05.2020
Waitress
Cafe clypso
03.2012 - 07.2014
BTEC Level 5 - Interior of design
Dublin institute of Design
09.2006 - 07.2009
Counter staff
Taiping Take Away
07.2006 - 07.2015
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