Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Hristo Panov

Hristo Panov

Barnsley,UK

Summary

Learning & Development professional with extensive experience delivering high-quality training, onboarding, and capability development within high-volume Amazon Fulfillment environments and fast-paced manufacturing settings. Known for facilitating engaging, safety-focused learning experiences that meet strict EU standards while supporting multi-site operations and diverse workforce needs. Brings strong operational insight, exceptional communication skills, and the ability to build trust and positive relationships across all levels of the organization. Combines deep analytical thinking with hands-on operational expertise gained through roles in training, quality control, machine operation, and process leadership. Highly adaptable, people-centered, and committed to developing talent, improving performance, and driving safe, efficient, and consistent operational excellence.

Overview

12
12
years of professional experience

Work history

Learning & Development Trainer

Amazon
Doncaster, UK
04.2023 - Current


Deliver high-quality learning experiences that meet strict EU learning, safety, and operational standards in a top-performing IXD site. Own onboarding, skills training, Instructor development, and continuous improvement activities that strengthen site capability and safety culture.


Key Responsibilities

  • Facilitate onboarding and skills training for groups of 20–70+ Associates across multiple departments, ensuring compliance with EU safety and quality standards.
  • Maintain expert knowledge of multiple production processes and align training with workflow, business demand, and operational priorities.
  • Coordinate daily learning operations including scheduling, class preparation, documentation, roster accuracy, and audit compliance.
  • Track and analyze key learning metrics such as certification accuracy, learning quality, safety metrics, and audit outcomes.
  • Deliver coaching and process training to Team Leads, Process Guides, and Managers to reinforce standards and improve operational performance.


Instructor & Trainer Development

  • Recruit, interview, train, and develop Learning Instructors to deliver safe, consistent, high-quality training.
  • Train and certify Interim/Proxy Learning Trainers in delivery, documentation, safety, coaching, and audit-readiness standards.
  • Deliver structured Train-the-Trainer programs and standardize training quality across shifts and departments.


Process Improvement & Support

  • Develop and refine training materials, SOP updates, job aids, and tools used across multiple sites.
  • Conduct skill validations, behavioral observations, and retraining to maintain strong safety and quality performance.
  • Analyze training data, safety trends, and defect patterns to identify improvement opportunities and support site initiatives.
  • Support multi-site training needs through remote and on-site instructional support.

Process Guide / Clerk & Instructor

Amazon
Doncaster, UK
06.2022 - 04.2023


Supported inbound dock workflow, yard operations, Associate coordination, and new-hire training to ensure safe and efficient execution of daily operations.


Key Responsibilities

  • Delivered on-boarding tours and role-specific training for new hires in Inbound Dock operations.
  • Managed dock activities including truck unloading, pallet injection, bay door control, GTDR checks, and trailer workflow.
  • Acted as Dock Clerk, coordinating communication between Carrier Drivers, TOM team, Dock Crews, and Leadership.
  • Oversaw yard and trailer movements, ensuring full compliance with safety rules and site restrictions.
  • Maintained accurate records of arrivals, loads, inventory updates, rejections, and no-shows.
  • Supported leadership by completing pallet counts, backlog checks, and sending operational reports to Managers.
  • Worked as Process Guide, assigning Associates, monitoring performance, and ensuring safety, quality, and productivity targets were met.
  • Collaborated across departments to maintain smooth workflow and resolve operational barriers.

Quality Control Inspector

GEFCO
Doncaster, UK
03.2022 - 06.2022


Performed quality inspections and supported compliance processes to ensure operational standards were consistently met.


Key Responsibilities

  • Conducted product and process inspections to ensure compliance with quality and safety requirements.
  • Monitored daily operational activities and identified deviations or defects.
  • Generated reports for the Quality Manager and provided clear documentation of findings.
  • Maintained accurate records of testing procedures, audits, and inspection results.
  • Supported continuous adherence to internal and customer quality standards.

Fulfillment Associate

Amazon LBA2
Doncaster, UK
08.2020 - 03.2022


Supported multiple functional areas including training, PIT operations, inventory management, and problem resolution to maintain safe, accurate, and efficient warehouse workflow.


Key Responsibilities

  • Delivered on-boarding tours and training for new hires across all Pick department roles as an Instructor / Peer Trainer.
  • Operated PIT equipment including PUP, DLPPT, Reach Truck, and Counterbalance, maintaining safe and compliant driving standards.
  • Managed inventory levels by performing cycle counts, updating stock records, and replenishing supplies.
  • Identified, analyzed, and resolved inventory discrepancies to support operational accuracy.
  • Performed high-accuracy picking in fast-paced environments (“Hot Pick”), ensuring speed and quality targets were consistently met.
  • Applied strong problem-solving skills while operating PIT equipment and supporting workflow continuity.

Process Manager & Specialized Machine Trainer

BG Pellets
Troyan, Bulgaria
03.2019 - 07.2020


Oversaw production processes, ensured compliance with safety and quality standards, and trained operators on specialized industrial machinery to support efficient and safe manufacturing operations.


Key Responsibilities

  • Ensured full compliance with company safety policies, quality standards, and regulatory requirements.
  • Managed daily production workflow and resource allocation to meet operational and financial targets.
  • Implemented process improvements to minimize downtime, reduce manufacturing costs, and maximize equipment efficiency.
  • Monitored staffing needs, productivity levels, and resource utilization to maintain smooth operations.
  • Delivered hands-on training on specialized industrial machines and equipment, ensuring operators performed safely and effectively.

CNC Machine Operator

Rikostil
Troyan, Bulgaria
03.2017 - 02.2019


Operated a range of CNC and industrial machinery while ensuring precision, safety, and compliance with technical and quality standards.


Key Responsibilities

  • Operated CNC and industrial equipment including hydraulic presses, grinders, borers, and overhead cranes.
  • Selected and fitted appropriate tools, ensuring correct machine setup and calibration for each job.
  • Translated detailed technical drawings into accurate production measurements and machining parameters.
  • Set tolerance levels, cutting speeds, and workflow requirements to meet product specifications.
  • Performed in-process workflow inspections to ensure compliance with technical and quality standards.
  • Developed shift plans and maintained accurate production documentation.
  • Inspected finished parts for precision, confirming dimensions and surface quality.
  • Troubleshot issues, adjusted offset coordinates, and modified CNC programs to optimize machining performance.
  • Ensured customer specifications were met and upheld high standards of product quality and reliability.

Team Manager

Si Ai Import Export
Troyan , Bulgaria
02.2016 - 07.2017


Led a team of CNC operators and production workers, ensuring efficient workflow, safety, and high-quality production output in a fast-paced manufacturing environment.


Key Responsibilities

  • Supervised and coordinated daily activities of CNC operators and production staff to meet targets and production deadlines.
  • Organized workflow, monitored production performance, and addressed operational issues promptly.
  • Collaborated with management to establish production objectives and align operations with business requirements.
  • Assisted the Operations Manager and acted as deputy in their absence, supporting decision-making and site leadership.
  • Evaluated team performance, provided coaching, and ensured adherence to quality and safety standards.
  • Determined resource requirements, managed stock levels, and coordinated ordering and purchasing of materials and equipment.
  • Supported machine maintenance and repairs to minimize downtime and maintain production continuity.
  • Enforced health and safety procedures to maintain a compliant and safe working environment.

Production Assistant / Maintenance Assistant

Si Ai Import Export
Troyan, Bulgaria
01.2014 - 01.2016


Supported daily production operations and maintenance tasks in a CNC-driven manufacturing environment, ensuring safe, accurate, and efficient workflow.


Key Responsibilities

  • Assisted production staff by preparing tooling, setting up materials, and supporting CNC operators, helping maintain smooth and continuous production flow.
  • Entered and maintained accurate production and material data to support planning, traceability, and process control.
  • Performed secondary machining and post-processing tasks to prepare components for subsequent manufacturing stages.
  • Conducted routine quality checks and basic inspections to ensure products met technical and production standards.
  • Supported workstation setup, machine changeovers, and equipment preparation, reducing downtime between jobs.
  • Assisted with equipment maintenance including disassembly, cleaning, basic repairs, part replacement, and routine servicing under supervisor guidance.
  • Operated forklifts and small loaders to safely transport materials, tooling, and finished goods within the facility.
  • Communicated potential production delays, material shortages, and equipment concerns to senior leadership to prevent workflow disruptions.
  • Coordinated workflow by staging materials and organizing upcoming job batches to maintain production efficiency.
  • Troubleshot minor production issues and escalated more complex technical concerns to maintenance teams.
  • Contributed to continuous improvement initiatives by recommending layout and organizational adjustments that improved workstation efficiency and reduced waste.

Education

Higher National Diploma - Computer Technologies / Computer Technician

Mechanical Engineering School
Troyan

Skills

Training & Facilitation
Leadership & Team Support
Learning Operations
Process Improvement & Deep-Dive Analysis
Performance & Safety Management
Communication & Engagement
Operational Knowledge
Technical Competence (MS Office, Excel, LMS tools)

Affiliations

  • Traveling and exploring
  • Hands-on building and DIY projects
  • Technology & PC gaming
  • Automotive repair and mechanical projects

Languages

English
Fluent
Bulgarian
Native

Timeline

Learning & Development Trainer

Amazon
04.2023 - Current

Process Guide / Clerk & Instructor

Amazon
06.2022 - 04.2023

Quality Control Inspector

GEFCO
03.2022 - 06.2022

Fulfillment Associate

Amazon LBA2
08.2020 - 03.2022

Process Manager & Specialized Machine Trainer

BG Pellets
03.2019 - 07.2020

CNC Machine Operator

Rikostil
03.2017 - 02.2019

Team Manager

Si Ai Import Export
02.2016 - 07.2017

Production Assistant / Maintenance Assistant

Si Ai Import Export
01.2014 - 01.2016

Higher National Diploma - Computer Technologies / Computer Technician

Mechanical Engineering School
Hristo Panov