Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Uwu

Sligo,SO

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at Jumia Uganda, showcasing expertise in inventory control and relationship building. Leveraged product knowledge and safety procedures to train staff and improve machine productivity, significantly reducing downtime. Demonstrates a commitment to maintaining high-quality standards and fostering positive customer experiences. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Overview

11
11
years of professional experience

Work History

Shop Assistant

Park View Shopping Centre
04.2015 - 11.2020
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.

General Operative

Jumia Uganda
01.2010 - 03.2016
  • Operated multiple machines simultaneously, maximizing productivity without compromising accuracy or quality.
  • Improved product quality through close monitoring of machine settings and adjustments as needed.
  • Set up and prepared machines and equipment.
  • Trained new employees on proper equipment usage, safety protocols, and company policies for consistent performance across all operators.
  • Transported raw materials and goods within facility.
  • Reduced downtime with timely identification and resolution of mechanical problems.
  • Played an active role in equipment selection processes, providing input based on hands-on experience and technical expertise.

Education

Tourism

Uganda Martyrs School
06.2001

High School Diploma -

Kampala International School
Uganda
01.1995

Skills

  • Product Knowledge
  • Inventory Management
  • Relationship Building
  • Inventory Control
  • Store maintenance
  • Safety Procedures

Timeline

Shop Assistant

Park View Shopping Centre
04.2015 - 11.2020

General Operative

Jumia Uganda
01.2010 - 03.2016

Tourism

Uganda Martyrs School

High School Diploma -

Kampala International School

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Hope Uwu