Holly Burke
London
Summary
Efficient Administrative Assistant with over a year of experience supporting senior management and coordinating operations in fast-paced environments. Skilled in diary management, travel coordination, supplier liaison, and maintaining accurate records. Strong communicator with a First Class Honours degree and advanced proficiency in Microsoft Office.
Overview
5
5
years of professional experience
Work History
Chalet Host
Skiworld UK
St Anton Am Arlberg, Austria
11.2025 - 04.2026
- Prepared and served high-quality meals daily, ensuring cleanliness, organisation, and attention to detail in a premium hospitality environment.
- Delivered exceptional customer service by anticipating guests' needs and resolving requests promptly to ensure seamless high-end holiday experience.
Office Assistant
Kevin Burke Tyres
Athenry, Galway
09.2024 - 11.2025
- Coordinated daily administrative operations for one of Ireland's leading tyre wholesalers, streamlining customer order processing, supplier relations, and internal scheduling.
- Organised and coordinated an international trip for 15 customers, managing all aspects of the travel arrangements including flights, accommodation, activities, and detailed itineraries.
- Managed marketing and ran social media campaigns, with a strong focus on growth and engagement. In just two months, I increased the company's TikTok following by 750% through targeted content strategies.
- Supported Managing Director with personal and company administrative tasks, organising travel arrangements and scheduling appointments with a focus on discretion and confidentiality.
- Utilised Microsoft Office Suite (Excel, Word, Outlook), as well as various internal systems to manage inventory, create detailed reports, and maintain accurate customer and supplier information.
- Created and managed purchase orders for large shipments, ensuring timely container deliveries from international suppliers.
- Assisted with onboarding new staff by preparing documentation and coordinating inductions.
Retail Sales Associate
San Diego Trading Company
San Diego , United States
06.2024 - 08.2024
- Assisted customers with purchases and processed transactions to enhance customer satisfaction in a busy retail environment. Managed stock displays and answered enquiries, contributing to a welcoming shopping experience. Developed adaptability and interpersonal skills by relocating and working abroad in a new culture and workplace.
Customer Service Assistant
Dunnes Stores
Limerick, Ireland
10.2023 - 05.2024
- Handled enquiries in person and by phone, enhancing customer satisfaction. Processed refunds and exchanges accurately, minimising service disruption. Resolved complaints professionally and efficiently, fostering customer trust.
Social Media Manager
Limerick Voice
Castletroy, Limerick
09.2023 - 05.2024
- Led the development and execution of social media strategies for an online newspaper, managing a team to create timely, engaging content that aligned with editorial goals and audience interests.
- Coordinated contributors, managing project deadlines to ensure timely delivery of content.
- Scheduled content, ensuring on-time completion aligned with editorial schedules.
- Collaborated with editors and contributors to streamline daily operations and enhance workflow efficiency.
Media and Administrative Intern
University of Limerick School of Education
Castletroy, Limerick
07.2022 - 01.2023
- Provided administrative support to the School of Education, including data entry, analysis, and report preparation. Assisted in the distribution of promotional materials, ensuring timely delivery to targeted audiences.
- Collaborated with internal stakeholders, including UL faculty and support offices, to gather information for marketing initiatives.
- Organised and coordinated events and visits, including open days, hosting lecturers from abroad, and faculty meetings. Ensuring seamless execution and positive guest experiences. Contributed to promotional activities which enhanced brand presence.
- Created engaging social media content and maintained a consistent posting schedule to attract and engage audiences. Monitored social media trends and news to identify opportunities for timely, relevant content that resonates with followers.
- An educational institution.
Retail Sales Associate
Eason Bookstore
Galway, Ireland
01.2021 - 06.2022
- Provided excellent customer service by assisting customers with book selections and enquiries, processing sales transactions, maintaining organised displays, managing stock levels, and ensuring a welcoming and efficient retail environment.
Education
Bachelor of Journalism and Digital Communication - Digital Communication with a minor in Law
University of Limerick
Limerick, Ireland 01-2024
Skills
- Event coordination
- Travel coordination
- Administrative support
- Social media marketing
- Customer service
- Supplier relations
- Content creation
- Communication skills
- Supplier liaison
- Microsoft Office suite
- Google Workspace proficiency
- Trello management
- Canva design
- Creative Suite proficiency
- Wix website development
- Calendar management
- Stakeholder engagement
Timeline
Chalet Host
Skiworld UK
11.2025 - 04.2026
Office Assistant
Kevin Burke Tyres
09.2024 - 11.2025
Retail Sales Associate
San Diego Trading Company
06.2024 - 08.2024
Customer Service Assistant
Dunnes Stores
10.2023 - 05.2024
Social Media Manager
Limerick Voice
09.2023 - 05.2024
Media and Administrative Intern
University of Limerick School of Education
07.2022 - 01.2023
Retail Sales Associate
Eason Bookstore
01.2021 - 06.2022
Bachelor of Journalism and Digital Communication - Digital Communication with a minor in Law
University of Limerick