HOLLIE GRANT
KINNEGAD,IRELAND
Summary
Business student with a strong foundation in customer service, teamwork, and problem-solving. Demonstrates exceptional efficiency and organization, ensuring seamless operations and enhanced customer satisfaction. Passionate about leveraging creativity and leadership to innovate and drive positive outcomes in any business venture.
Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.
Overview
2
2
years of professional experience
Work History
COUNTER STAFF
Kinnegad plaza
Kinnegad
01.2024 - Current
- Assist customers with orders, ensuring accuracy and efficiency, enhancing customer satisfaction
- Maintain cleanliness and organization of the counter area, contributing to a positive environment
- Handle cash transactions and manage the register, ensuring financial accuracy and accountability
- Optimize order processing for enhanced customer satisfaction, while maintaining impeccable counter cleanliness and precise cash handling
- Foster teamwork to streamline customer service, ensuring seamless operations and contributing to a positive work environment.
Barista
Bewleys
Kinnegad , Ireland
08.2022 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Counter Staff Member
Supersubs
Kinnegad
08.2022 - Current
- Assisted customers with menu selection, order placement, and payment processing.
- Ensured that restaurant standards were met regarding product presentation, quality control and cleanliness.
- Organized take-out orders for walk-in customers in an efficient manner.
Education
Entrepreneurship - Business
Maynooth university
Maynooth08-2028
Skills
- Customer Service
- Teamwork
- Communication
- Efficiency
- Organization
- Problem Solving
- Time Management
- Leadership
- Critical Thinking
- Creativity
- Adaptability
- Upselling strategies
- Stock replenishment
- Product Promotion
- Team Player
- Food Preparation
- Safe Food Handling
Languages
English
First Language
Timeline
COUNTER STAFF
Kinnegad plaza
01.2024 - Current
Barista
Bewleys
08.2022 - Current
Counter Staff Member
Supersubs
08.2022 - Current
Entrepreneurship - Business
Maynooth university