Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Hollie Dolan

Swords,Dublin

Summary

I am highly motivated, reliable and punctual, with a proven track record of working effectively with children, including those with disabilities. I am committed to providing exceptional service and fostering positive relationships. I am a compassionate and dedicated individual seeking to make a meaningful impact as a Special Needs Assistant. Demonstrates strong communication and teamwork skills, with proven ability to adapt quickly and provide tailored support. My aim is to foster inclusive and supportive learning environments that promote growth and development of all students.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Special needs assistant (Work Experience)

Holy Family Catholic Primary School SNS
Rivervalley Swords , Dublin
03.2025 - 05.2025
  • I've Gained valuable experience shadowing SNAs in Holy Family National School. I have been working closely with several SNA's in the school shadowing them in classes from 3rd to 6th Class. I have met with different individuals all with their own specific disabilities and individual needs. By dealing with these children and their specific needs I have gained a special understanding of each individual and how one size does not fit all. Each child is different and therefore getting to know their individual needs is essential. Forming a relationship where a child trusts you and is happy to allow you into their space is very rewarding. Although you can train for a position I think an SNA must have the ability be patient and allow the Childs personality to come through and you have to be flexible and have the ability to bend whenever is necessary. Every day will not be the same and some days may not be good days however if you can help a child get through those days as well as the good one I think you will have achieved a job well done.

Childminding

Families in my local area
Swords , Dublin
01.2023 - 12.2024
  • Assisted with homework when needed.
  • Communicated effectively with parents regarding the child's day-to-day activities and behaviours.
  • Provided emotional support during periods of distress or discomfort.
  • Provided physical care for infants, ensuring their comfort and wellbeing.
  • Learned and gained valuable experience with children with Anxiety and Dyspraxia

Childcare practitioner

First Steps Academy
Balgriffin , Dublin
06.2024 - 07.2024
  • Integrated the Aistear and Siolta frameworks into the children's daily routines to support holistic development and learning through play
  • Maintained clean, safe play areas for the enjoyment of all children in care.
  • Monitoring children during nap time whilst recording the checks on a sleep chart with time staff initials and visial checks of breathing every 10 minutes
  • Developed strong relationships with parents, ensuring a cohesive approach to child care.

Childcare Practitioner (work experience)

Marbles Creche and Montessori
Swords , Dublin
11.2023 - 05.2024
  • Completed 130 hours of work experience
  • As part of my work experience I was tasked with creating specific activities around Arts and Crafts, Music and Movement, Role play and Drama.
  • Implemented daily routines for children, providing structure and consistency in their day.
  • Encouraged independence amongst the children by guiding them towards self-care tasks such as dressing themselves or tidying up toys after playtime.
  • Worked one-on-one with children with Autism Spectrum Disorder and ADHD - My job was to ensure the childrens safety when they were upset or finding it hard to control their emotions providing comfort if needed or just general support as some children preferred to self soothe.

Aesthetic Practitioner

Self Employed
Rivervalley Swords, Dublin
05.2023 - 01.2024
  • Advised clients on post-treatment care to enhance results from procedures.
  • Improved client's self-esteem through non-surgical aesthetic procedures.
  • Demonstrated outstanding communication skills in explaining complex procedures to clients.
  • Assisted in the marketing of clinic services via social media platforms, boosted awareness of available treatments.
  • Safeguarded clients and company with stringent adherence to infection-control and sanitation requirements.
  • Maintained confidentiality, protecting sensitive client information.

Retail assistant

Penney's
Swords, Dublin
08.2022 - 12.2022
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Supported team members for improved operational efficiency.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Call centre agent

Europe car mobility group
Santry, Dublin
03.2022 - 08.2022
  • Managed high volume of inbound calls, ensuring swift response times.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints.
  • Handled sensitive personal data responsibly whilst maintaining confidentiality.
  • Resolved conflicts in a respectful manner, promoting a positive image of the company.

Retail worker

Penney's
swords, Dublin
09.2018 - 01.2022
  • Operated till accurately to ensure smooth checkout process.
  • Handled returns or exchanges professionally maintaining high level of customer satisfaction.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Assisted in stock replenishment to maintain store appearance.
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Resolved customer complaints, ensuring satisfaction and repeat business.

Education

Leaving Certificate -

Loreto College
Swords, Co. Dublin
01.2019 - 12/2020

QQI Level 5 - Special Needs Assistant

Adult education centre swords
Swords Dublin
01/2025 - 05/2025

UK Level 4 - Pathway to Aesthetics & injectibales

Empire Institute Of Beauty & Aesthetics Warrington
Cheshire England
03/2023 - 05/2023

QQI Level 5 - Early Childhood Education

Coláiste Dhúlaigh College of Further Education
Coolock Dublin
09/2023 - 02/2024

QQI Level 5 - Creative Makeup Artistry and Fashion

Grange Community College
Donaghmede, Dublin
09/2020 - 05/2021

Skills

  • Communication skills
  • Customer service
  • Microsoft office
  • Cash handling
  • Working with Children
  • Reliable and punctual
  • Familiarity with kids' disability's

Certification

  • Garda Vetting
  • Children's First Tusla certificate
  • First Aid Certificate
  • Foundation Dermal Filler
  • Skin Portfolio
  • Micro-needling
  • Dermaplaning
  • Chemical peel
  • Lash Extension Certificate NSI
  • Paula Callan pro makeup artistry course certificate
  • Leaving Certificate
  • JuniorCertificate


Timeline

Special needs assistant (Work Experience)

Holy Family Catholic Primary School SNS
03.2025 - 05.2025

Childcare practitioner

First Steps Academy
06.2024 - 07.2024

Childcare Practitioner (work experience)

Marbles Creche and Montessori
11.2023 - 05.2024

Aesthetic Practitioner

Self Employed
05.2023 - 01.2024

Childminding

Families in my local area
01.2023 - 12.2024

Retail assistant

Penney's
08.2022 - 12.2022

Call centre agent

Europe car mobility group
03.2022 - 08.2022

Leaving Certificate -

Loreto College
01.2019 - 12/2020

Retail worker

Penney's
09.2018 - 01.2022

QQI Level 5 - Special Needs Assistant

Adult education centre swords
01/2025 - 05/2025

UK Level 4 - Pathway to Aesthetics & injectibales

Empire Institute Of Beauty & Aesthetics Warrington
03/2023 - 05/2023

QQI Level 5 - Early Childhood Education

Coláiste Dhúlaigh College of Further Education
09/2023 - 02/2024

QQI Level 5 - Creative Makeup Artistry and Fashion

Grange Community College
09/2020 - 05/2021

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Hollie Dolan