Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Helen O'Leary

Tralee

Summary

Energetic professional with knack for leadership and customer service, possessing transferable skills in team management and sales strategies. Experienced in team management and devepolment. Ready to drive store performance and enhance positive customer experience. Optimises available resources to drive sales, manage stock availability and decrease loss.

Overview

26
26
years of professional experience
8
8
years of post-secondary education

Work history

Assistant store manager

Boots the Chemist ROI
Tralee
2014.11 - Current

Restaurant manager

Milano Restaurants Ireland
Dublin, Galway and Killarney
2009.08 - 2014.11

Proprietor of Restaurant and Bar

Boqueria
Cork
2006.02 - 2009.07

Restaurant manager

Milano Restaurants Ireland
Cork
1999.04 - 2006.01

Education

Diploma Course - Wine and spirits

Wine & Spirit Education Trust
Dublin
1998.01 - 1999.04

Higher Certificate - Wine and spirits

Wine & Spirit Education Trust
Dublin
1996.09 - 1996.12

Certificate - Business and Marketing

Fas Samco Training
Cork
1993.08 - 1994.04

Certificate - French language

L'Institut Catholique de Paris
Paris France
1980.01 - 1980.12

Leaving Certificate - Higher level - English, Irish, Maths, French, Italian, Geography, Biology

St Marys Secondary School
Macroom, County Cork
1972.11 - 1977.06

Skills

  • Team leadership
  • Clear communication with team and superiors
  • Optimising profitability
  • Ensuring patient, customer and team safety
  • Stock availability
  • Loss prevention
  • Implementing and managing change
  • Encouraging and facilitating learning and development
  • Collaboration with pharmacy
  • Maintaining a positive environment for both customers and colleagues
  • Maintaining and updating policies
  • Commercial awareness of our business and business environment
  • Planning for the future

Affiliations

  • Sailing, Golf, reading, cooking

Languages

French
Fluent
Italian
Intermediate

Timeline

Assistant store manager

Boots the Chemist ROI
2014.11 - Current

Restaurant manager

Milano Restaurants Ireland
2009.08 - 2014.11

Proprietor of Restaurant and Bar

Boqueria
2006.02 - 2009.07

Restaurant manager

Milano Restaurants Ireland
1999.04 - 2006.01

Diploma Course - Wine and spirits

Wine & Spirit Education Trust
1998.01 - 1999.04

Higher Certificate - Wine and spirits

Wine & Spirit Education Trust
1996.09 - 1996.12

Certificate - Business and Marketing

Fas Samco Training
1993.08 - 1994.04

Certificate - French language

L'Institut Catholique de Paris
1980.01 - 1980.12

Leaving Certificate - Higher level - English, Irish, Maths, French, Italian, Geography, Biology

St Marys Secondary School
1972.11 - 1977.06
Helen O'Leary