Helen O'Leary
Tralee
Summary
Energetic professional with knack for leadership and customer service, possessing transferable skills in team management and sales strategies. Experienced in team management and devepolment. Ready to drive store performance and enhance positive customer experience. Optimises available resources to drive sales, manage stock availability and decrease loss.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
Work History
Assistant store manager
Boots the Chemist ROI
Tralee
11.2014 - Current
Restaurant manager
Milano Restaurants Ireland
Dublin, Galway and Killarney
08.2009 - 11.2014
Proprietor of Restaurant and Bar
Boqueria
Cork
02.2006 - 07.2009
Restaurant manager
Milano Restaurants Ireland
Cork
04.1999 - 01.2006
Education
Diploma Course - Wine and spirits
Wine & Spirit Education Trust
Dublin 01.1998 - 04.1999
Higher Certificate - Wine and spirits
Wine & Spirit Education Trust
Dublin 09.1996 - 12.1996
Certificate - Business and Marketing
Fas Samco Training
Cork 08.1993 - 04.1994
Certificate - French language
L'Institut Catholique de Paris
Paris France 01.1980 - 12.1980
Leaving Certificate - Higher level - English, Irish, Maths, French, Italian, Geography, Biology
St Marys Secondary School
Macroom, County Cork 11.1972 - 06.1977
Skills
- Team leadership
- Clear communication with team and superiors
- Optimising profitability
- Ensuring patient, customer and team safety
- Stock availability
- Loss prevention
- Implementing and managing change
- Encouraging and facilitating learning and development
- Collaboration with pharmacy
- Maintaining a positive environment for both customers and colleagues
- Maintaining and updating policies
- Commercial awareness of our business and business environment
- Planning for the future
Affiliations
- Sailing, Golf, reading, cooking
Languages
French
Fluent
Italian
Intermediate
Timeline
Assistant store manager
Boots the Chemist ROI
11.2014 - Current
Restaurant manager
Milano Restaurants Ireland
08.2009 - 11.2014
Proprietor of Restaurant and Bar
Boqueria
02.2006 - 07.2009
Restaurant manager
Milano Restaurants Ireland
04.1999 - 01.2006
Diploma Course - Wine and spirits
Wine & Spirit Education Trust
01.1998 - 04.1999
Higher Certificate - Wine and spirits
Wine & Spirit Education Trust
09.1996 - 12.1996
Certificate - Business and Marketing
Fas Samco Training
08.1993 - 04.1994
Certificate - French language
L'Institut Catholique de Paris
01.1980 - 12.1980
Leaving Certificate - Higher level - English, Irish, Maths, French, Italian, Geography, Biology
St Marys Secondary School
11.1972 - 06.1977
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