Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Hiba Naqvi

Dublin

Summary

Diploma qualified medical receptionist with strong skills. ready to support a busy medical team with professionalism and care. I bring strong customer service skills from working in retail and excellent communication, organisation, and empathy developed through my experience as an early childhood educator. Eager to apply my training and skills to provide professional and compassionate front-desk support in a medical environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Worker

Dunnes Stores
Dublin
11.2024 - 12.2024
  • Provided excellent customer service by answering questions, resolving problems, and addressing complaints in a professional manner.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans, and mopping spills.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Greeted customers, identified their needs, and provided assistance with product selection.

Early Childhood Educator

Links Childcare
Dublin
03.2024 - 09.2024
  • Provided a safe and stimulating learning environment for young children.
  • Organized creative indoor and outdoor playtime activities to promote physical, social well-being, and mental development of children.
  • Encouraged creativity through art, music, dramatic play, and other creative activities.
  • Maintained daily records of individual activities, behaviors, meals, and naps.
  • Collaborated with parents in order to discuss their child's progress, or any concerns they may have had regarding their child's development or behavior.
  • Coordinated with other educators to plan and implement interdisciplinary lessons that addressed multiple learning standards.
  • Attended team meetings with other educators in order to share the best practices or discuss any issues related to childcare services.

Education

Medical Administration Diploma -

Pitman Training
Dublin, Ireland
05.2025

Skills

  • Customer Service
  • Problem-Solving
  • Multitasking
  • Effective Communication
  • Organizational Skills
  • Team Collaboration
  • Time Management
  • Planning skills
  • Microsoft Office

Certification

  • Level 6 in Early Childhood Care and Education from Marino Institute of Education (2021-2023).

Affiliations

  • Cooking and Baking
  • Yoga/Going for a walk
  • Reading/Listening to podcast
  • volunteering

Timeline

Retail Worker

Dunnes Stores
11.2024 - 12.2024

Early Childhood Educator

Links Childcare
03.2024 - 09.2024

Medical Administration Diploma -

Pitman Training

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Hiba Naqvi