Hiba Naqvi
Dublin
Summary
Diploma qualified medical receptionist with strong skills. ready to support a busy medical team with professionalism and care. I bring strong customer service skills from working in retail and excellent communication, organisation, and empathy developed through my experience as an early childhood educator. Eager to apply my training and skills to provide professional and compassionate front-desk support in a medical environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Worker
Dunnes Stores
Dublin
11.2024 - 12.2024
- Provided excellent customer service by answering questions, resolving problems, and addressing complaints in a professional manner.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans, and mopping spills.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Greeted customers, identified their needs, and provided assistance with product selection.
Early Childhood Educator
Links Childcare
Dublin
03.2024 - 09.2024
- Provided a safe and stimulating learning environment for young children.
- Organized creative indoor and outdoor playtime activities to promote physical, social well-being, and mental development of children.
- Encouraged creativity through art, music, dramatic play, and other creative activities.
- Maintained daily records of individual activities, behaviors, meals, and naps.
- Collaborated with parents in order to discuss their child's progress, or any concerns they may have had regarding their child's development or behavior.
- Coordinated with other educators to plan and implement interdisciplinary lessons that addressed multiple learning standards.
- Attended team meetings with other educators in order to share the best practices or discuss any issues related to childcare services.
Education
Medical Administration Diploma -
Pitman Training
Dublin, Ireland05.2025
Skills
- Customer Service
- Problem-Solving
- Multitasking
- Effective Communication
- Organizational Skills
- Team Collaboration
- Time Management
- Planning skills
- Microsoft Office
Certification
- Level 6 in Early Childhood Care and Education from Marino Institute of Education (2021-2023).
Affiliations
- Cooking and Baking
- Yoga/Going for a walk
- Reading/Listening to podcast
- volunteering
Timeline
Retail Worker
Dunnes Stores
11.2024 - 12.2024
Early Childhood Educator
Links Childcare
03.2024 - 09.2024
Medical Administration Diploma -
Pitman Training
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