Hend Elhabbal

• Supervise custodial staff to maintain cleanliness and safety across college facilities. Please make sure to comply with health and safety standards.
  Trained and mentored team members to improve efficiency and performance.
  Manage inventory of cleaning supplies and coordinate purchasing needs.
• Coordinated schedules effectively between multiple shifts, ensuring seamless transitions and maintaining continuity of custodial operations.
• Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.

- Managed janitorial services for Nordstrom stores accounts in the Seattle area.
- Conducted site inspections to maintain service quality and client satisfaction.
- Scheduled and supervised teams to ensure seamless operations.
- Resolved customer concerns and implemented service improvements.

• Enhanced cleanliness standards by implementing efficient janitorial procedures and techniques.
• Followed labor laws and company regulations regarding employees' attendance and disciplinary actions.
• Maintained cleaning supplies inventory, and replenished depleted items.
• Monitored subordinates' performance and quickly addressed emerging issues.
• Conducted regular inspections to ensure adherence to quality standards and identify areas for improvement.
• Trained new employees to perform Carpet Cleaning and Hard floor care.

• Improved facility cleanliness by developing and implementing effective janitorial procedures.
• Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
• Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
• Streamlined inventory management with systematic organization of cleaning supplies and equipment.