Summary
Overview
Work history
Skills
Affiliations
Certification
Timeline
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Helena Slattery

Helena Slattery

Lixnaw,Ireland

Summary

Highly skilled professional with extensive experience in problem solving, leadership, and improving procedures. Proficient in Microsoft Office and Google Docs, with a strong background in diary management, travel administration, and expense reporting. Demonstrates a professional and mature approach.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Administrator Assistant

Emerald Irish Tours
Remote, Ireland
04.2024 - Current
  • Manage emails, phone calls, and inquiries promptly.
  • Maintain organised records and files.
  • Assist with document preparation and proofreading.
  • Assist in booking accommodations, and transportation for clients.
  • Coordinate travel itineraries and ensure seamless arrangements.
  • Communicate with vendors and partners to facilitate travel logistics.
  • Customer Service:
  • Provide excellent customer support via email and phone.
  • Address client inquiries, resolve issues, and ensure client satisfaction.
  • Handle booking modifications and cancellations.
  • Auto Entry Accounting Software

Senior Office Administrator / PA

Glen Dimplex
Kerry , Ireland
04.2018 - 01.2024
  • High levels of administrative support to staff members.
  • PA to the Director of the Purchasing Department which included travel, flights, hotels, setting up meetings, passports. Dealing with last minute changes to his schedule.
  • Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
  • Coordinate weekly meetings and appointments for office staff.
  • Communicate with staff through various internal platforms to keep colleagues informed of office updates.
  • Monthly expenses, credit card statements, budgeting, invoicing.
  • Deal with staff timesheets and holidays.
  • SAP -PO creation & Vendor Creation Management.
  • Raised purchase orders, liaising with suppliers to keep all orders delivered on time and in full.
  • Oversaw effective file management to keep office records up to date.
  • Compiled monthly board reports
  • Travel arrangements (flights, hotels, transportation, passports) for a number of staff within the department.
  • Arranging and booking meeting rooms.
  • Prioritised tasks effectively under tight deadlines, ensuring timely completion of projects.
  • Developed an effective filing system; ensured seamless retrieval of information when required.

Skills

  • Problem solving
  • Leadership
  • Microsoft Office
  • Google Docs
  • Diary Management
  • Professional and mature
  • Improving Procedures
  • Problem Solving
  • Purchase Order Creation
  • Travel Administration
  • Expense reporting
  • Invoice and order processing

Affiliations

  • GAA , Swimming, Walking, Shopping Travel, Cinema

Certification

  • ECDL / Secretarial
  • Advanced Office Administration
  • Train the Trainer
  • SAP

Timeline

Administrator Assistant

Emerald Irish Tours
04.2024 - Current

Senior Office Administrator / PA

Glen Dimplex
04.2018 - 01.2024

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Helena Slattery