Heidi Mangan

Dublin

Summary

Results-driven Legal Executive skilled in managing high-volume debt recovery and litigation cases. Fosters client satisfaction through effective communication and strategic negotiation. Ensures compliance with court procedures and documentation standards, facilitating smooth case progression. Collaborates across teams to achieve organisational goals.

Overview

years of professional experience

Work History

Legal Executive / Fee Earner

Ivor Fitzpatrick & Co Solicitors

06.2024 - Current

Independently manage a high-volume caseload of approximately +1,000 debt recovery and litigation matters, progressing files from initial instruction through to resolution.
Act as the primary point of contact for clients, maintaining strong professional relationships and providing regular updates, strategic guidance and practical advice throughout proceedings.
Liaise directly with Defendants & Defendant's Solicitors on a daily basis to negotiate repayment arrangements, settlement terms, and dispute resolutions, seeking commercially effective outcomes for clients.
Executed daily file billing, including professional fee invoices, commission charges, and client billing queries, ensuring accurate management of accounts for seamless financial operations.
Oversee the progression of litigation matters and ensure compliance with court rules, procedural requirements and key deadlines. Review proceedings, motions, affidavits and other documentation maintaining a high standard of accuracy and attention to detail.
Coordinate matters listed before the courts, attending Hearings alongside counsel, managing case progression and communicating outcomes and recommended next steps to clients.
Trained and supported new team members, facilitating knowledge transfer and developing team best practices to enhance overall team performance.

Legal Secretary / Legal Executive

Williams Solicitors LLP

06.2023 - 06.2024

Assisted solicitors and partners across a broad range of practice areas, including Personal Injury, Employment Law, Family Law, Immigration law, Probate and Residential and Commercial Conveyancing.
Managed high volume incoming telephone and email correspondence. directing matters to the appropriate solicitor.
Processed all incoming post, accurately categorising, scanning and filing correspondence to electronic case management systems before distributing same to the appropriate solicitors.
Conducted detailed legal research and evidence gathering to support case preparation, client advice and litigation strategy.
Prepared briefs for counsel, pleading booklets, booklets of vouching and supporting documentation for court proceedings.
Filed documentation in the Four Courts and Phoenix House.
Assisted with the management of Personal Injury matters, including reviewing medical reports, preparing documentation, liaising with clients and supporting case progression.
Supported Employment Law matters by researching legislative and case law developments and assisting with workplace dispute matters.
Worked on Immigration Law matters, including residency, citizenship and family reunification applications. Completed Investor Immigration Programme (IIP) applications.
Supported Residential and Commercial Conveyancing transactions.
Assisted with probate applications and estate administration matters.
Maintained regular communications with clients, providing updates on case progression and ensuring a high standard of client service.

Legal Intern

Legal Aid Board

04.2023 - 06.2023

Assisted solicitors with case management in active litigation and family law matters, ensuring timely progression of cases.
Conducted legal and factual research to enhance case preparation and strengthen client representation.
Managed physical and electronic filing systems, ensuring effective document control and streamlined file administration.
Provided administrative support including correspondence management, reception duties, diary management and client liaison.
Attended Hearings and solicitor-client consultations to develop practical knowledge of legal practice and case management.

Education

Bachelor of Law -

Griffith College