Hawo Abshir
Dublin
Summary
I have worked as a healthcare assistant, sales agent, pharmacy assistant, and laboratory assistant. I am a great team player who has taught new employees and previously worked as an assistant manager.
Experienced and trustworthy general worker with a track record of successfully completing duties in a variety of contexts. Experienced in manual labour, equipment operation, and keeping a clean and organized workspace. Safety-conscious, with a strong work ethic and the capacity to adapt to changing circumstances. Ready to contribute to a dynamic team and have a great influence. Highly motivated employee eager to take on new tasks. Strong work ethic, adaptability, and excellent interpersonal skills. Capable of functioning efficiently without supervision and swiftly learning new abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Agent
talk talk
Sligo, Ireland
01.2022 - 12.2023
- Ensured compliance with company policies and procedures at all times.
- Conducted market research to identify potential customers and their needs.
- Analyzed data to identify trends in customer behavior and preferences.
- Maintained accurate records of customer interactions and transactions.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Negotiated contracts with customers to secure sales deals.
- Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
- Monitored industry news, developments, and trends related to our products and services.
- Attended meetings with current and prospective customers to discuss their business needs.
- Maintained accurate records of all sales activities in the company's CRM system.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Coached new employees on best practices for closing deals quickly and efficiently.
Laboratory Assistant
Abbot diagnostics sligo
Sligo, Ireland
06.2022 - 05.2023
- Monitored environmental conditions within the laboratory to ensure compliance with regulations.
- Conducted quality control checks on products to ensure accuracy of results.
- Compiled reports summarizing experimental results for review by senior staff members.
- Performed laboratory experiments, including setting up and operating laboratory equipment.
- Prepared samples for analysis by following standard laboratory procedures.
- Ensured that laboratory procedures are followed correctly at all times.
- Followed safety protocols while working with hazardous materials or chemicals in the lab.
- Participated in meetings to discuss project progress, findings, and recommendations.
- Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
- Obtained samples for testing following standard protocols.
- Isolated, identified and prepared specimens for examination.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Maintained and calibrated laboratory equipment, including spectrophotometers, centrifuges, and pH meters to ensure accurate results.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
- Analyzed specimens using standard laboratory procedures in hematology, microbiology, biochemistry, and molecular biology.
Health Care Assistant
care for me
Dublin , Ireland
03.2018 - 09.2019
- Utilized strong organizational skills while managing multiple tasks simultaneously.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Collected specimens from patients according to established procedures.
- Administered medications orally or topically as prescribed by physician.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Maintained a clean work environment by following infection control policies and procedures.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Prepared beds and equipment for use by healthcare professionals.
- Participated in educational opportunities related to health care assistant duties.
- Assisted with cleaning of rooms between patients; restocked supplies as needed.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Provided comfort measures such as back rubs and positioning of bedridden patients.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Pharmacy Assistant
Jordan's pharmacy
Dublin, Ireland
03.2017 - 08.2017
- Completed daily paperwork associated with filling prescriptions accurately.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Adhered to all legal requirements relating to the safe dispensing of medication.
- Processed payments from customers using cash registers and debit and credit card terminals.
Education
Bachelor of Arts - in Pharmaceutical Business.
Griffith College
Dublin05-2025
Bachelor of Science - in Biomedical Science.
Atlantic University
Sligo 11-2024
GED -
Human Resource Management
Dublin08-2021
High School Diploma -
Science Cert
Dublin11-2019
High School Diploma -
St Kevin College Crumlin
Dublin 09-2018
Skills
- Public Speaking
- Research
- Verbal Communication
- Excellent Communication
- Analytical Thinking
- Team Management
- Customer Service
- Friendly, Positive Attitude
- Calm Under Pressure
- PPE use
- Problem Resolution
- FLUENT IN ( Somali and English)
Certification
- PPE in Community Healthcare
- Patient moving and Manual handling
- Hand hygiene and Infectious Disease Control and Prevention
- Adult Safeguarding
- Child Safeguarding
- First Aid and Drug Administration
- Dementia Care of Elderly People in Acute Hospital Setting
Timeline
Laboratory Assistant
Abbot diagnostics sligo
06.2022 - 05.2023
Sales Agent
talk talk
01.2022 - 12.2023
Health Care Assistant
care for me
03.2018 - 09.2019
Pharmacy Assistant
Jordan's pharmacy
03.2017 - 08.2017
Bachelor of Arts - in Pharmaceutical Business.
Griffith College
Bachelor of Science - in Biomedical Science.
Atlantic University
GED -
Human Resource Management
High School Diploma -
Science Cert
High School Diploma -
St Kevin College Crumlin
- PPE in Community Healthcare
- Patient moving and Manual handling
- Hand hygiene and Infectious Disease Control and Prevention
- Adult Safeguarding
- Child Safeguarding
- First Aid and Drug Administration
- Dementia Care of Elderly People in Acute Hospital Setting
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