Harshita Raghuvanshi
Dublin
Summary
Motivated Infrastructure Associate with 3 years of experience in server administration and implementing emerging technologies to streamline operations. Ready to leverage my skills and commitment to achieve project outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Infrastructure Associate L1
Publicis Re:Sources
07.2019 - 07.2022
- Coordinated with business owners to schedule server maintenance and storage upgrades in alignment with organisational objectives
- To perform troubleshooting for L1-L2 administrative software and hardware issues through ServiceNow ticketing system
- Performed Data Center Migration from Hong Kong to Paris (FR) and Gurugram (IN)
- Adhered to data privacy and security protocols and compliance regulations when managing sensitive data
- Led a comprehensive global patch management initiative encompassing 15 sites worldwide, spanning key regions including the US, UK, EMEA, and APAC, ensuring storage systems were updated and secured against vulnerabilities
- Facilitated change management processes ensuring minimal disruption to business operations and maintained a centralised global dashboard for streamlined monitoring and reporting
- Upgraded all End of Life (EOL) servers and storage systems in the organization to the latest compatible operating systems and storage solutions, ensuring continuity and performance efficiency
- Regular health checkup for storage and backup devices
- VM creation by following server hardening checklist and deploying MS security updates through SCCM or WSUS
- Stayed updated with industry trends, best practices, and emerging tools in system administration
- Sought guidance and mentorship from experienced colleagues to enhance skills
- Actively administered Cloud storage on BOX, managing data storage and access permissions according to organisational requirements
- Automated tasks using PowerShell scripting.
Education
M.Sc. in Computing in Big Data Analytics -
Atlantic Technological University Letterkenny
09.2023
B.Tech. in Computer Science & Engineering -
Radha Govind Group of Institutions
06.2018
Skills
- Windows Server Administration
- Analytical Thinking
- Infrastructure Automation
- ServiceNow
- Virtualization Technologies
- Incident Management
- Microsoft Exchange
- Technical Support and Assistance
- Regulatory Compliance
- Network configuration
- Stakeholder Communication
Certification
- The complete Python Bootcamp from zero to hero in Python, Udemy
- The complete SQL Bootcamp go from zero to hero, Udemy
Timeline
Infrastructure Associate L1
Publicis Re:Sources
07.2019 - 07.2022
M.Sc. in Computing in Big Data Analytics -
Atlantic Technological University Letterkenny
B.Tech. in Computer Science & Engineering -
Radha Govind Group of Institutions
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