Highly motivated and results-oriented individual with a strong background in high-pressure environments. Proven ability to lead teams, solve complex problems, and adapt to challenging situations with excellent communication skills and experience in working independently or within a team
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work history
Apprentice Technical Operator
Severn Trent Water
Shelton, Shrewsbury
2025.09 - Current
Water Treatment Process - Developed a strong understanding of the water treatment process from river to tap, combined with sound knowledge and understanding of relevant legislation and the role regulators play within the water industry.
Maintenance Tasks - Carried out routine maintenance on critical assets including pumps, flow meters, chlorination systems and water quality monitors amongst others. To ensure assets work within their intended parameters as well as to increase their reliability and longevity.
Fault Finding and Collaboration - Developed a large amount of experience in responding to faults, diagnosing potential issues and escalating any issues outside of my area of expertise to the relevant team.
On-Call Fire Fighter
Staffordshire Fire & Rescue Service
Wombourne, Staffordshire
2019.06 - 2026.04
Officer in charge (OIC) 08/24: Developed strong leadership, problem-solving, and communication skills whilst working in high-pressure, dynamic environments as an officer in charge. Confident in leading teams whilst making critical and timely decisions.
Equipment Operation: Operated and maintained firefighting equipment including hoses, pumps, ladders, and other rescue equipment demonstrating technical proficiency and attention to detail.
Community Engagement: Participated in educating the public on fire safety, giving talks in schools and other local organisations as well as home visits to vulnerable members of my community.
Student Physiotherapist
NHS/University of Worcester
2021.09 - 2024.09
Clinical experience - Provided patient care under the supervision of a licensed physiotherapist in 5 different trusts and private organisations, gaining over 1000 hours of clinical physiotherapy experience. During which, I worked with patients who were suffering with a range of neurological, musculoskeletal, cardiovascular and respiratory conditions.
Patient centred care - Developed strong communication and interpersonal skills whilst engaging with patients and their families, by actively listening to their concerns and goals. Incorporating their own perspectives into their treatment plan, fostered trust and open communication. By educating patients on their conditions and treatment options, it empowered them to take a more active role in their own rehabilitation and recovery.
Multi-disciplinary teamwork - Established improved teamwork and collaboration skills whilst working alongside various healthcare professionals in a multi-disciplinary team. Working closely with Doctors, Nurses and the patients family, in order to provide patients with a comprehensive and holistic health care plan.
Evidence based practice - Utilised current academic literature and evidence-based practices, to optimise patient care. Following the most up to date and relevant NICE guidelines, I carried out thorough patient assessments to determine a potential diagnosis, and implement an effective treatment plan.
Education
BTEC (Level 3) - Sports & Exercise Science
2019.01 - 2021.01
BSc (Hons) - Physiotherapy
University of Worcester
2021.01 - 2024.01
BTEC (Level 3) - Public Services
Dudley College of Technology
2018.01 - 2019.01
5+ GCSE - grade A-C including English Language & Literature and Mathematics, ESDL Computer Skills, BTEC (Level 1) Applied Skills, Leadership & Teamwork
Kingswinford High School
2012.01 - 2017.01
Skills
Leadership
Initiative
Adaptability
Problem-solving
Interpersonal
Ability to work well in a team
Accomplishments
Certification of Excellence - Gained a certificate for my efforts at Hamilton Primary School whilst on placement working with autistic children. Awarded another Certificate of Excellence for my placement at The Princess of Wales Hospital working with mental health patients.
Severn Trent Qualifications and Training - Emergency First Aid at Work (3 day course), IOSH Managing Health and Safety in Operations, Working with Chemical Hazards, Manual Handling, Gas Chlorination Operator (DeNora) and working at height including ladders course completions.
Fire Service Qualifications and Training - First responder emergency care (FREC) Level 3, Incident Commander Assessment Level 1, Breathing Apparatus Training (BA), Swift Water Rescue and Bank Side Level 2, Hazardous Materials Training and various others.
Charitable Work - Participated in numerous charity events including; The Big Sleep Out raising awareness of child homelessness (which involved sleeping on the streets for one night) and a 26 Mile walk to raise funds for my local British Legion following an electrical fire.
Student Ambassador - Awarded 'College Representative' by my peers and tutors, acting as a bridge between students and the College.
Timeline
Apprentice Technical Operator
Severn Trent Water
2025.09 - Current
Student Physiotherapist
NHS/University of Worcester
2021.09 - 2024.09
BSc (Hons) - Physiotherapy
University of Worcester
2021.01 - 2024.01
On-Call Fire Fighter
Staffordshire Fire & Rescue Service
2019.06 - 2026.04
BTEC (Level 3) - Sports & Exercise Science
2019.01 - 2021.01
BTEC (Level 3) - Public Services
Dudley College of Technology
2018.01 - 2019.01
5+ GCSE - grade A-C including English Language & Literature and Mathematics, ESDL Computer Skills, BTEC (Level 1) Applied Skills, Leadership & Teamwork