Harmony J. Hall
East Lansing,MI
Overview
3
3
years of professional experience
Work History
Community Engagement Intern
Michigan State University Federal Credit Union
01.2025 - Current
- Write community articles about the credit unions new branches and initiatives in the community
- Facilitated partnerships with other organizations that shared similar goals, broadening our relationships within the community.
- Responsible for staffing booth events for community wide events at events all over the State of Michigan.
- Responsible for keeping track of all photos taken at events and instructing employees on how to set up booth tables and instructions.
Corporate Communications Intern
Michigan State Federal Credit Union
08.2023 - 12.2024
- Manage social media content for MSUFCU, OU Credit Union, and Desk Drawer Foundation, utilizing Trello and Sprout Social to ensure brand consistency and audience engagement
- Executed to the creation of Annual Reports for MSUFCU and Desk Drawer Foundation by coordinating content and ensuring an accurate representation of organizational achievements
- Orchestrated talking points for branch employees to effectively communicate key messages regarding new branch openings and renovations, that align with corporate branding and communication strategies
- Collaborated with the creative services team to assist in the development of visually compelling graphic designs for email marketing campaigns and social media
- Authored blog posts for the Green & White Blog and The Current, focusing on topics relevant to financial education, fraud prevention, and DEIB initiatives
- Supported community engagement initiatives by representing MSUFCU at events on Michigan State University’s campus and throughout Greater Lansing
- Represented MSUFCU at 10+ events to enhance community ties
- Developed engaging presentations for internal and external audiences, effectively communicating key messages.
- Enhanced brand awareness by developing and implementing corporate communication strategies.
Marketing & Communications Intern
Downtown Detroit Partnership
05.2023 - 08.2023
- Organized meeting agendas and assisted in small business outreach initiatives to foster community relationships
- Led a research group focused on the implementation of Artificial Intelligence in non-profit organizations and marketing strategies
- Enhanced brand visibility by developing and executing strategic marketing campaigns.
- Provided communications and marketing support at various high-profile city-wide events
- Managed social media accounts, curated content, and maintained digital assets by uploading photos to Photography Drive and videos to YouTube
- Monitored media coverage and analytics, compiling metric reports using Critical Mentions and Sprout Social
- Drafted and distributed newsletters, as well as email campaigns, via MailChimp to engage stakeholders and inform the community
Customer Service Intern
DTE Energy
05.2022 - 08.2022
- Assisted in the implementation of Quality Management Systems by organizing customer service audits to assess performance and identify areas for improvement
- Designed PowerPoint presentations for audit meetings and employee training sessions, enhancing the delivery of key information
- Supported the development and launch of a new system for the Customer Service Department, preparing essential documents and ensuring they were thoroughly reviewed and edited for accuracy before release
- Participated in training sessions focused on product knowledge and communication strategies to enhance service quality.
Education
Bachelor of Science - Advertising Management, Business, Public Relations
Michigan State University
East Lansing, MI05.2025
Skills
- Sprout Social
- Trello
- MailChimp
- SEO & PPC Advertising
- Accuracy & Attention to Detail
- Corporate storytelling
- Quality Management & Assurance
- Brand Marketing
- Content Creation & Social Media Management
- Community Engagement & Communication Skills
Affiliations
- Black Student Alliance
- Vice President of MSU Advertising Association
- Ladies Of Elevation (Community Service Organization)
- Michigan State PRSSA
Awards
Dean’s List
- Fall 2024
- Spring 2024
- Spring 2023
- Fall 2023
Timeline
Community Engagement Intern
Michigan State University Federal Credit Union
01.2025 - Current
Corporate Communications Intern
Michigan State Federal Credit Union
08.2023 - 12.2024
Marketing & Communications Intern
Downtown Detroit Partnership
05.2023 - 08.2023
Customer Service Intern
DTE Energy
05.2022 - 08.2022
Bachelor of Science - Advertising Management, Business, Public Relations
Michigan State University
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