Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Tools And Technologies
Timeline
Generic
Harish N

Harish N

Bangalore

Summary

High Agency Product Manager with a mix of 8 yrs Product Leadership, 2 yrs Entrepreneurial and 8 yrs Software Development experience. Outcome and metrics focused having deep customer empathy and problem solving skills

Overview

18
18
years of professional experience

Work History

Senior R&D Product Manager II

O9 Solutions
09.2024 - Current

Platform PM for Supply Planning, Demand Planning, Inventory Optimisation products using o9 Platform

Principal Product Manager

Responsive
11.2020 - Current
  • Directed cross functional teams for Content Management platform and increased adoption rate by > 20%
  • Building and transitioning the application from classic to new experience
  • Owned the GTM, adoption and sunset initiative
  • Active user adoption reached > 80% within 18 months
  • Built CRM, CLM, ERP, SAP Messaging+ third party integrations, increasing stickiness percentage by 22% and ARR by 10%
  • Directed Product Strategy, Innovation, Delivery of Gen AI initiatives that drove immense value through AI powered platform
  • AI Powered Strategic Response Management Platform helping customers win more deals by efficiently respond to RFPs, DDQs etc

Senior Product Manager

Locus
09.2019 - 08.2020
  • Heading the Network Optimisation product that helps companies make strategic forecasting and inventory management decisions and save upto 20% hidden costs and manage risks
  • Created GTM strategy by leading and influencing team of developers, designers and business functions
  • Built the first sellable version of the product that acquired first few major customers
  • Locus is the most advanced supply chain decision-making engine helping supply chains orgs reduce costs, achieve efficiency, consistency, transparency

Director of Product Management

Mobikon Asia Pte Ltd
05.2018 - 09.2019
  • Pilot product member of the team to conceptualize entire loyalty as a product for F&B merchants across the globe
  • Spearheaded partnerships, integrations and responsible for a 30% increase of data on the platform to run analytics and monetize the data with new business models
  • Designed new solutions for key customers increasing sales and reducing churn
  • Mobikon is a leading AI-driven consumer engagement and predictive analytics SaaS platform

Founding Partner and Product Manager

inResto
05.2015 - 03.2018
  • Went about doing everything from User research, Problem identification to Building end Product, Sales, Deployment and Support
  • Pivotal role in increasing the user acquisition significantly along with Product Marketing team and also monetising on the app by partner branding
  • Headed 3rd party API integrations with 20 partnerships realizing huge value to F&B partners and Dineout users
  • Lead the product and key member in increasing inresto customer base from 80+ to 3000+ restaurants in 2 years
  • InResto merged with Dineout, India's biggest table reservation app post acquisition by Times Internet Ltd

Technical Manager

Samsung R&D India
10.2009 - 05.2015
  • Conceived and built Reader mode product on Browser for Samsung Android Smartphones
  • Built a team of 20 members in Bangalore R&D center and Samsung HQ, South Korea to enhance and commercialize the product
  • Pilot team member to develop SBrowser (Samsung Internet) based on Chromium engine which is currently the Internet app running on Galaxy range of smartphones and tablets
  • Managing team of 10 including other managers for Localisation and Internationalisation for South East Asia commercialization of Samsung smartphones built on BADA and Android platform

Software/Senior Software Engineer

Kyocera Wireless India
01.2007 - 09.2009
  • Worked on Qualcomm platform layer for Kyocera smartphones

Education

Bachelor of Engineering - Telecommunications

SIT

MS - Software Systems

BITS

MBA - Product Leadership

Institute of Product Leadership

Skills

  • Stakeholder Management
  • Leadership
  • Excellent Communication
  • Product Strategy
  • Product Roadmap
  • Agile
  • User Experience Design
  • Machine Learning
  • AI
  • Product Led Growth
  • Product Marketing
  • Sales
  • Data Analytics
  • Market Research
  • Metrics Driven
  • User Empathy
  • Continuous Discovery
  • B2B SaaS
  • API Integrations
  • Competitive Analysis
  • A/B Testing

Accomplishments

  • Spearheaded the UX transformation initiative at Responsive, Transitioned the entire product to 2.0 user experience and sunset the classic version that helped reduce churn and increased user NPS by 16 points. Less than 1% of users switched back to classic version.
  • Leading AI initiatives and Third Party Integrations, Introduced ML and Gen AI capabilities aligned to company OKR's and avoiding churn of key customers. Leading strategic third party integrations and partnerships, opening up new market opportunities and increasing stickiness by ~20%.
  • Co-founded a successful startup(inResto) acquired by Times Internet Ltd, Led the product and integration efforts at inresto/dineout and scaled from 80 to 2000+ customers. Break into product management by starting up as an entrepreneur that taught core problem solving skills and user empathy. Dineout is now part of Swiggy.
  • Conceptualized and Commercialized Reader product on Browser for Samsung Galaxy Smartphones, Reader product within Browser that got lot of media attention with Samsung smartphones that led to 15% increase in browser adoption. Core member(top five) of the first chromium based browser developed by Samsung.

Tools And Technologies

JIRA, Gainsight, Mixpanel, Figma, Full Stack Application Development, SQL, Android, Java, Javascript, Cloud Computing, REST API's, Certified Scrum Product Owner

Timeline

Senior R&D Product Manager II

O9 Solutions
09.2024 - Current

Principal Product Manager

Responsive
11.2020 - Current

Senior Product Manager

Locus
09.2019 - 08.2020

Director of Product Management

Mobikon Asia Pte Ltd
05.2018 - 09.2019

Founding Partner and Product Manager

inResto
05.2015 - 03.2018

Technical Manager

Samsung R&D India
10.2009 - 05.2015

Software/Senior Software Engineer

Kyocera Wireless India
01.2007 - 09.2009

Bachelor of Engineering - Telecommunications

SIT

MS - Software Systems

BITS

MBA - Product Leadership

Institute of Product Leadership
Harish N