Hanny Abud
Vancouver
Summary
Operations professional with a proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adapts seamlessly to changing needs and excels in leading cross-functional teams. Advanced skills in project management, process improvement, and resource allocation. Recognized for dependability and a results-driven approach that consistently enhances operational performance.
Overview
12
12
years of professional experience
Work History
Special Projects Operations Manager
Kaizen Excellence
07.2022 - Current
- Led strategic event operations for large-scale conferences and trade shows, ensuring seamless execution and operational efficiency
- Spearheaded productivity and process improvement initiatives, integrating advanced technologies and refining workflows to enhance performance
- Developed and implemented innovative strategies to optimize resource allocation, improve operational flow, and boost efficiency
- Analyzed complex operational challenges, synthesized stakeholder feedback, and delivered data-driven solutions to enhance customer satisfaction
- Managed financial operations, including invoicing, payroll, and budget forecasting, ensuring accuracy and alignment with company objectives
- Oversaw staffing operations and resource management, ensuring alignment with organizational priorities and business goals
- Designed and executed strategic training programs to enhance employee skills, improve performance, and support long-term business growth
Event Operations Manager
DataText Event Services
01.2018 - Current
- Boosted Productivity Improvement and Process Improvement through the introduction of advanced technologies and revised work methodologies
- Enhanced Operational Efficiency by streamlining processes, optimizing resources, and implementing innovative technologies
- Tackled complex problems by synthesizing feedback, forming actionable recommendations, and delivering end-to-end solutions to improve customer satisfaction and operational flow
- Managed and prepared high-quality deliverables, including invoices, payroll, and schedules, ensuring alignment with organizational goals and maintaining accuracy
- Hired, trained, and mentored over 50 personnel, providing leadership, performance feedback, and onboarding to build high-performing teams
- Oversaw staffing operations and coordinated resource allocation to support organizational priorities and deliver measurable results
- Developed strategic plans for team training and development to support ongoing business needs, ensuring alignment with company standards and objectives
Office Manager
Precision Monitoring
06.2021 - 05.2022
- Managed accounting operations, payment processing, and data entry using financial management systems (QuickBooks), ensuring accuracy and efficiency
- Coordinated scheduling and logistics for client evaluations and biological tests, optimizing appointment workflows
- Oversaw inventory operations, including ordering, requisitions, stocking, and shipment receiving, ensuring seamless supply chain management
- Developed and maintained both digital and physical filing systems to support efficient record-keeping and compliance
- Designed and implemented workflow processes to monitor daily productivity, driving improvements in team performance and operational efficiency
- Supervised a team of 5 staff members, enforcing company policies, protocols, and work rules while addressing disciplinary actions to ensure a cohesive work environment
Assistant Manager
Kit100 Security Glasses
02.2013 - 08.2014
- Managed billing, invoicing, and payroll using QuickBooks, ensuring financial accuracy and efficiency
- Supervised staff with a collaborative leadership approach, fostering a positive, team-based work environment
- Assisted in scheduling and delegating assignments, ensuring adequate coverage and service efficiency
- Conducted regular inventory audits, verifying stock levels, addressing discrepancies, and forecasting future needs
Education
Diploma - Operations Management
BCIT
08.2020
Diploma - International Business Management
Greystone College
08.2017
Certificate - Management
Canadian Institute of Management
08.2017
Skills
- Risk Management
- Operational Efficiency
- Productivity Improvement
- Process Improvement
- Coaching and Mentoring
- Leadership and Change Management
Languages
English
Native or Bilingual
German
Professional Working
Portuguese
Native or Bilingual
Spanish
Full Professional
Italian
Professional Working
Timeline
Special Projects Operations Manager
Kaizen Excellence
07.2022 - Current
Office Manager
Precision Monitoring
06.2021 - 05.2022
Event Operations Manager
DataText Event Services
01.2018 - Current
Assistant Manager
Kit100 Security Glasses
02.2013 - 08.2014
Certificate - Management
Canadian Institute of Management
Diploma - Operations Management
BCIT
Diploma - International Business Management
Greystone College
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