Hanny Abud
Operations Manager | Event Manager
Vancouver,BC
Summary
Operations professional with a proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adapts seamlessly to changing needs and excels in leading cross-functional teams. Advanced skills in project management, process improvement, and resource allocation. Recognized for dependability and a results-driven approach that consistently enhances operational performance.
Overview
12
12
years of professional experience
Work History
Special Projects Operations Manager
Kaizen Excellence
07.2022 - Current
- Led strategic event operations for large-scale conferences and trade shows, ensuring seamless execution and operational efficiency
- Spearheaded productivity and process improvement initiatives, integrating advanced technologies and refining workflows to enhance performance
- Developed and implemented innovative strategies to optimize resource allocation, improve operational flow, and boost efficiency
- Analyzed complex operational challenges, synthesized stakeholder feedback, and delivered data-driven solutions to enhance customer satisfaction
- Managed financial operations, including invoicing, payroll, and budget forecasting, ensuring accuracy and alignment with company objectives
- Oversaw staffing operations and resource management, ensuring alignment with organizational priorities and business goals
- Designed and executed strategic training programs to enhance employee skills, improve performance, and support long-term business growth
Event Operations Manager
DataText Event Services
01.2018 - Current
- Boosted Productivity Improvement and Process Improvement through the introduction of advanced technologies and revised work methodologies
- Enhanced Operational Efficiency by streamlining processes, optimizing resources, and implementing innovative technologies
- Tackled complex problems by synthesizing feedback, forming actionable recommendations, and delivering end-to-end solutions to improve customer satisfaction and operational flow
- Managed and prepared high-quality deliverables, including invoices, payroll, and schedules, ensuring alignment with organizational goals and maintaining accuracy
- Hired, trained, and mentored over 50 personnel, providing leadership, performance feedback, and onboarding to build high-performing teams
- Oversaw staffing operations and coordinated resource allocation to support organizational priorities and deliver measurable results
- Developed strategic plans for team training and development to support ongoing business needs, ensuring alignment with company standards and objectives
Office Manager
Precision Monitoring
06.2021 - 05.2022
- Managed accounting operations, payment processing, and data entry using financial management systems (QuickBooks), ensuring accuracy and efficiency
- Coordinated scheduling and logistics for client evaluations and biological tests, optimizing appointment workflows
- Oversaw inventory operations, including ordering, requisitions, stocking, and shipment receiving, ensuring seamless supply chain management
- Developed and maintained both digital and physical filing systems to support efficient record-keeping and compliance
- Designed and implemented workflow processes to monitor daily productivity, driving improvements in team performance and operational efficiency
- Supervised a team of 5 staff members, enforcing company policies, protocols, and work rules while addressing disciplinary actions to ensure a cohesive work environment
Assistant Manager
Kit100 Security Glasses
02.2013 - 08.2014
- Managed billing, invoicing, and payroll using QuickBooks, ensuring financial accuracy and efficiency
- Supervised staff with a collaborative leadership approach, fostering a positive, team-based work environment
- Assisted in scheduling and delegating assignments, ensuring adequate coverage and service efficiency
- Conducted regular inventory audits, verifying stock levels, addressing discrepancies, and forecasting future needs
Education
Diploma - Operations Management
BCIT
08.2020
Diploma - International Business Management
Greystone College
08.2017
Certificate - Management
Canadian Institute of Management
08.2017
Skills
- Risk Management
- Operational Efficiency
- Productivity Improvement
- Process Improvement
- Coaching and Mentoring
- Leadership and Change Management
Languages
English
Native or Bilingual
German
Professional Working
Portuguese
Native or Bilingual
Spanish
Full Professional
Italian
Professional Working
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Career advancementCompany CulturePersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Special Projects Operations Manager
Kaizen Excellence
07.2022 - Current
Office Manager
Precision Monitoring
06.2021 - 05.2022
Event Operations Manager
DataText Event Services
01.2018 - Current
Assistant Manager
Kit100 Security Glasses
02.2013 - 08.2014
Certificate - Management
Canadian Institute of Management
Diploma - Operations Management
BCIT
Diploma - International Business Management
Greystone College