Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Hannah Vaughan

Hannah Vaughan

Cork,County Cork

Summary

Organised student eager to contribute value in customer-oriented environments. Manages high-volume workload with precise attention to detail and stringent time management. Commended for personable and tactful communication.

Overview

2
2
years of professional experience

Work History

Customer Service and Sales Agent

Waterpower Engineering Ltd
Kanturk, County Cork
06.2023 - 12.2023
  • Coordinated advanced help for complex issues relating to our company.
  • Demonstrated our product to showcase features and benefits, enhancing customer understanding.
  • Worked in collaboration with sales team to achieve collective targets and goals.
  • Listened actively to offer accurate information and best solution to their needs.
  • Maintained detailed records of customer interactions and transactions for efficient follow-up.
  • Handled in-person, email and mailed correspondence.

Accommodation assistant

McSweeney Arms Hotel
Killarney, Co Kerry
06.2022 - 09.2022
  • Cleared and organised Back of House areas to minimise accident risks.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
  • Completed smooth housekeeping with exceptional planning and quality assurance.
  • Inspected rooms to assess cleaning and repair needs between guest stays.
  • Prioritised tasks to consistently meet room readiness upon guest check-in.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Education

Law and German - Law

Trinity College Dublin
Dublin
09.2024 -

Skills

  • Customer relations
  • Data entry
  • Housekeeping
  • Communication skills
  • Office administration
  • Customer service

Accomplishments

    I was Awarded the Roibeard O Buachalla Medal in 2024 from the Cork ETB for academic achievement

Languages

German
Elementary (A2)

References

References available upon request.

Timeline

Law and German - Law

Trinity College Dublin
09.2024 -

Customer Service and Sales Agent

Waterpower Engineering Ltd
06.2023 - 12.2023

Accommodation assistant

McSweeney Arms Hotel
06.2022 - 09.2022
Hannah Vaughan