Hannah O'Callaghan

• Demonstrated strong organisational and administrative skills through coordinating multiple community programmes, events, stakeholder activities, and maintaining an annual events calendar within a fast-paced university environment.
• Proven ability to work collaboratively with cross-functional university teams, external organisations, schools, and community groups while also independently managing projects and engagement initiatives.
• Developed excellent communication and interpersonal skills through community outreach, stakeholder engagement, volunteer coordination, and digital communications across diverse and multicultural populations.
• Built and maintained positive professional relationships with internal and external stakeholders through proactive engagement, partnership development, and inclusive community programming.
• Demonstrated initiative and problem-solving abilities by conducting community surveys, identifying engagement needs, and developing responsive programmes and services to improve participation and community wellbeing.
• Strong digital and IT skills demonstrated through the use of Airtable, digital communication platforms, programme coordination systems, and online engagement tools to improve operational efficiency and programme outcomes.
• Maintained a professional, inclusive, and service-focused approach while managing community spaces, supporting diverse populations, and responding sensitively to community needs.
• Experienced in collecting and analysing engagement and feedback data to evaluate programmes, inform decision-making, and support continuous service improvement.
• Successfully supported the planning, delivery, promotion, and evaluation of events and initiatives designed to enhance student and community experience, inclusion, and participation.
  
  

Facilitated English language instruction for adolescents and adult learners in international educational environments. Other tasks included:

• Planned and executed lessons tailored to meet diverse learner needs and abilities.
• Assisted gifted learners aged 11–16 through varied teaching methodologies.
• Implemented strong safeguarding and learner welfare practices.
• Encouraged inclusive and supportive learning environments to boost student confidence and participation.
• Coordinated with colleagues on learner development and programme enhancement.

Supported delivery of community health and wellbeing programmes for children and families in various settings.

• Facilitated activities such as walking groups, cycling projects, boccia sessions, healthy eating courses, and weight management workshops.
• Assisted vulnerable populations, including individuals with mental health challenges, learning disabilities, and visual impairments.
• Conducted evaluations of programmes using pre- and post-intervention questionnaires and reporting tools.
• Established relationships with statutory organisations, NGOs, charities, and community stakeholders.
• Maintained records and ensured compliance with safeguarding and health service protocols.
• Promoted inclusion, empowerment, and ongoing community engagement.
• Worked flexible hours, covering nights, weekends and bank holidays.

• Facilitated development and expansion of partnerships with police, educational services, and civil society to assist in integration and foster positive inter-community relations.
• Encouraged participation of community members regarding issues of concern through focus groups and surveys.
• Oversaw coordination of community programmes including recreational activities and youth residential camps.
• Maintained high standards of personal conduct, contributing to a positive work environment.
• Handled sensitive information with discretion and professionalism.

• Assisted clients by providing current information on legal issues.
• Supported preparation of legal documents for clients and courts across the UK.
• Facilitated timely responses to all client case communications.
• Collaborated effectively with team members to complete projects on schedule.
• Handled customer queries efficiently; ensured positive client relations.
• Achieved deadline compliance with meticulous time management.
• Demonstrated strong attention to detail whilst carrying out complex assignments.