Hannah Mc Loughlin
Donegal Town,Ireland
Summary
Dedicated professional with a strong foundation in organisational efficiency and customer service, adept at maintaining discretion and confidentiality. Demonstrates exceptional skills in email correspondence, strategic planning, and project scheduling, ensuring seamless operations and client satisfaction. Proficient in MS Office and technical documentation management, with a proven track record of reliable punctuality and calm composure under pressure. Committed to enhancing visitor management through clear communication and polite client care while maintaining a professional appearance. Career goals include advancing expertise in document control and strategic planning to drive organisational success.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Guest lecturer
Atlantic Technological University
Sligo and Letterkenny , Ireland
09.2025 - Current
- Collaborated with faculty members on research projects, contributing to the university's intellectual profile.
- Incorporated real-world examples into lectures making theoretical concepts more relatable and understandable.
- Participated in departmental meetings and seminars, strengthening interdisciplinary collaboration.
- Reviewed syllabi with senior lecturers for continuous improvement of course content and delivery methods.
- Established clear expectations with teams to maintain consistent productivity levels.
- Enhanced organisational effectiveness by developing comprehensive time management systems.
- Reduced missed deadlines with meticulous planning and organisation skills.
- Prioritised tasks according to importance, resulting in improved workflow.
- Collaborated cross-functionally, bridging communication gaps and improving coordination efforts.
- Showed flexibility and adaptability when asked to change shifts or cover last-minute absences in the workplace.
- Demonstrated excellent interpersonal skills through fostering strong relationships with those utilising the work environment.
- Utilised exceptional interpersonal skills by prioritising peoples experience when engaging with me in a professional setting.
- Excellent communicator Proficient in MS Packages e.g. Word, Outlook, Power Point Excel and SharePoint
Early Childhood Leader and Educator
KidKare Creche and Montessori
Donegal , Ireland
01.2020 - Current
- Showcased strong organisational skills whilst managing multiple case files simultaneously.
- Maintained comprehensive records for audit purposes, demonstrating exemplary organisational skills.
- Achieved a higher level of efficiency with meticulous scheduling and organisational skills.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Worked closely with special needs children, providing tailored lessons that accommodated their unique learning requirements.
- Led staff training programmes to improve overall teaching quality across the institution.
- Facilitated regular parent-teacher meetings, enhancing communication regarding student progress and issues faced in class.
- Assisted in curriculum development, ensuring alignment with educational standards and objectives.
Education
Bachelor of Arts - Early Childhood
Atlantic Technological University
Letterkenny, County Donegal 09.2016 - 05.2020
Master of Arts - Early Childhood
Atlantic Technological University
Sligo, County Sligo 09.2022 - 11.2024
Skills
- Email correspondence
- Discretion and confidentiality
- Patience and composure
- Organisational efficiency
- Positive outlook
- Reliable punctuality
- Ordering office supplies
- Reception area maintenance
- Flexible
- Customer Service
- Calm under pressure
- Attention to Detail
- Strategic planning
- Project scheduling
- MS office proficiency
- Customer and client relations
- Multitasking and prioritisation
- File maintenance
- Clear communication
- Professional attitude
- Word processing
- Polite client care
- Technical documentation management
- Editing software
- PC proficient
- Professional demeanour
- Document control
- Organised and reliable
- Professional appearance
- Visitor management
- Trustworthy
- Calendar management
Timeline
Guest lecturer
Atlantic Technological University
09.2025 - Current
Master of Arts - Early Childhood
Atlantic Technological University
09.2022 - 11.2024
Early Childhood Leader and Educator
KidKare Creche and Montessori
01.2020 - Current
Bachelor of Arts - Early Childhood
Atlantic Technological University
09.2016 - 05.2020