Summary
Overview
Work History
Education
Skills
Projects Extracurricular
Timeline
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Hannah Bernhardt

Hannah Bernhardt

Council Bluffs

Summary

Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.

Overview

6
6
years of professional experience

Work History

Program Director

YMCA of Greater Omaha
11.2021 - 07.2025
  • Lead all aspects of aquatics programming for the branch, aligning strategies with the YMCA's cause and culture
  • Direct and supervise program activities, ensuring alignment with community needs and YMCA goals
  • Recruit, train, and motivate staff, volunteers, and contractors to deliver high quality programs
  • Manage program budget, oversee fiscal objectives, and resource allocation
  • Compile program statistics, submit reports, and make program modifications based on feedback

Project Coordinator

Three Crowns Marketing
07.2024 - 03.2025
  • Managed relationships with over 10 clients, ensuring their needs were met by proactively addressing concerns, providing timely updates, and delivering exceptional customer service throughout the project lifecycle
  • Acted as a liaison between project teams, clients, and vendors to ensure clear communication and smooth execution
  • Supported operations manager in preparing reports, tracking progress, and identifying potential risks
  • Maintained project documentation, including meeting notes, action items, and deliverables
  • Ensured compliance with company standards, policies, and procedures while maintaining high-quality project deliverables

Bank Teller

West Gate Bank
06.2019 - 10.2021
  • Provided exceptional customer service by addressing inquiries, resolving account issues, and assisting clients with banking products and services
  • Collaborated with colleagues to meet branch goals, contributing to a positive and productive team environment
  • Resolved customer complaints professionally, ensuring satisfaction and maintaining strong customer relationships
  • Accurately processed and documented all transactions, preventing errors and minimizing operational risks

Education

Bachelors - Emergency Management & Natural Disaster, non-profit & natural disasters

University of Nebraska Omaha

Skills

  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Exceptional organizational and time-management skills
  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • Task delegation
  • Customer service experience

Projects Extracurricular

  • Team Lead, Two years, Organized, managed and led team meetings by collaborating with association support director and executive director, creating agendas, and executing meetings monthly., Led team of 20-30 directors in collaborative development for the program, that proved innovations and provided support.
  • Association Risk Committee, Two years, Sarpy YMCA branch representative for our risk committee., Track, log, and manage completion of safety drills., Developed and implemented risk management policies and procedures., Provide monthly risk scenarios and drills to the branch.

Timeline

Project Coordinator

Three Crowns Marketing
07.2024 - 03.2025

Program Director

YMCA of Greater Omaha
11.2021 - 07.2025

Bank Teller

West Gate Bank
06.2019 - 10.2021

Bachelors - Emergency Management & Natural Disaster, non-profit & natural disasters

University of Nebraska Omaha

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