Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Hanna Krekhova

Summary

I have a background in language education and communication, supported by my degree in Italian and English Languages with a focus on teaching and interpreting. I have experience teaching English to non-native speakers and enjoy helping students build confidence in their language skills. I am passionate about creating a supportive and engaging learning environment.

Overview

5
5
years of professional experience

Work history

Shop assistant

LTD Import Company
2023.06 - Current

-Provided customer service by assisting shoppers with product selection and answering questions.

-Operated the cash register and processed payments accurately.

-Restocked shelves and ensured products were well organized and properly displayed.

-Maintained a clean and tidy shop environment to enhance the customer experience.

-Monitored stock levels and reported low inventory to management.

-Handled customer inquiries and resolved minor issues in a professional manner.

-Assisted with receiving and checking deliveries.

-Supported daily shop operations and helped ensure smooth store performance.

Teacher of English to speakers of other languages

Kharkiv University Lyceum of Kharkiv City Council
2024.09 - 2025.02

-Taught English as a second language to students of varying proficiency levels.

-Planned and delivered engaging lessons focused on speaking, listening, reading, and writing skills.

-Assessed student progress through tests, assignments, and classroom activities.

-Adapted teaching methods and materials to meet the diverse learning needs of students.

-Encouraged a supportive and inclusive classroom environment to promote language development.

-Provided feedback and guidance to help students improve their English communication skills.

Call centre agent

iInternational UNICEF organization
2020.12 - 2021.08

-Providing consultation on existing international programs for citizens of Ukraine;

- Assisting citizens of Ukraine with registrating and filling up necessary documents in English;

- Analysis of compliance with the law of applications suitable for international programs;

- Controlling the status of applications for financial assistance;

Education

Bachelor of Philology - Italian & English Languages, Teaching and Interpreting

V.N. Karazin Kharkiv National University
2021.09 - 2025.06

Master of Arts in TESOL - Pedagogy

University of Limerick
2025.09 -

Skills

  • Multilingual Communication – Fluent communication in 5 languages (English Ukrainian, Italian, Russian, Kazakh) with the ability to explain information clearly to people from different language backgrounds
  • Teaching & Language Support – Experience teaching English and Italian to non-native speakers and adapting explanations to different learning levels
  • Interpreting & Cross-Cultural Communication – Academic training in interpreting, supporting clear understanding between speakers
  • Customer Service & Client Support – Experienced in assisting customers, handling inquiries, and resolving issues in retail and call centre environments
  • Organisation & Time Management – Able to manage multiple tasks, plan lessons, and maintain efficient workflows
  • Teamwork & Adaptability – Comfortable working with diverse teams and adapting to different professional environments

Languages

English
Fluent
Ukrainian
Native
Italian
Upper intermediate (B2)
Russian
Fluent
Kazakh
Intermediate (B1)

Timeline

Master of Arts in TESOL - Pedagogy

University of Limerick
2025.09 -

Teacher of English to speakers of other languages

Kharkiv University Lyceum of Kharkiv City Council
2024.09 - 2025.02

Shop assistant

LTD Import Company
2023.06 - Current

Bachelor of Philology - Italian & English Languages, Teaching and Interpreting

V.N. Karazin Kharkiv National University
2021.09 - 2025.06

Call centre agent

iInternational UNICEF organization
2020.12 - 2021.08
Hanna Krekhova