Haniel Velasco
Brownsville, Tx
Summary
Dynamic and results-oriented professional with a proven track record at McDonald's, excelling in customer service and multitasking. Demonstrated ability to enhance customer satisfaction and streamline operations, backed by strong problem-solving and communication skills. Recognized for outstanding dedication and maintaining high safety standards, consistently exceeding performance expectations.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new things always with a humble attitude.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
02.2024 - Current
- Took orders and prepared meals.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image and service.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Graduate Certificate - Associate of Applied Science
Texas Southmost College
80 Ft Brown St, Brownsville, TX 7852005-2024
Skills
- Valid Driver's license
- Customer service
- Multitasking and organization
- Time management
- Problem-solving
- Attention to detail
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Integrity and honesty
- Safety awareness
- Resilience and persistence
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- R-410A handling certification.
- HVAC Excellence Professional Technician Certification - HVAC Excellence.
- Texas Driver's License
- eFoodcard Food Handler's Certification
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Crew Member
McDonald's
02.2024 - Current
Graduate Certificate - Associate of Applied Science
Texas Southmost College
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's