Hande Sena Aslan
Dublin,IRELAND
Summary
Experienced professional with expertise in social media marketing, file management, and bookings and reservations. Demonstrates strong proficiency in financial software and excels in maintaining patience under pressure. Adept at delivering exceptional customer service and managing opening and closing procedures efficiently. Committed to leveraging skills to enhance operational efficiency and customer satisfaction.
Overview
2025
2025
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier Supervisor
Beshoff Bros
Dublin, Ireland
10.2024 - 02.2025
- Prepare food from a wide variety of menu items and pay close attention to customer needs.
• Cashier duties include handling transactions correctly.
• Responsibilities for holding keys and counting cash.
• Organize workflow and ensure employees understand their duties or delegated tasks. - •Close store, perform all checks and prepare for the next day.
Financial Advisor
Arkasya Group of Companies
İstanbul , Turkey
01.2022 - 05.2024
- Investment consultancy in the field of Private Pension and Life insurance, creating a customer portfolio through list studies.
- To track the contract by entering customer information and the contract into the system and to ensure customer continuity by providing after-sales support and service.
- Achieved greater customer satisfaction with insightful investment strategies.
Receptionist
Elite World Grand
, Turkey
- Greeted and checked in guests, ensuring a warm and professional first impression.
- Managed guest inquiries, providing information on hotel services, local attractions, and directions.
- Handled phone calls, reservations, and coordinated with other departments to meet guest needs.
- Processed guest payments, managed billing, and ensured accuracy in all transactions.
- Maintained a clean and organized front desk area, ensuring smooth daily operations.
- Resolved guest complaints promptly, ensuring customer satisfaction and repeat business.
Education
Bachelor of Business Administration - Bachelor of Business Administration (BBA)
CCT College
01/2025 - Current
Bachelor of Business Administration - Bank and Insurance
Maltepe University
01/2020 - 01/2022
Skills
- Social media marketing
- File management
- Bookings and reservations
- Financial software
- Patience under pressure
- Customer Service
- Opening and closing procedures
Languages
English
Upper intermediate
Turkish
Native
Affiliations
- Traveling and experiencing new cultures
- Learning new languages
- Photography
Timeline
Cashier Supervisor
Beshoff Bros
10.2024 - 02.2025
Financial Advisor
Arkasya Group of Companies
01.2022 - 05.2024
Receptionist
Elite World Grand
Bachelor of Business Administration - Bachelor of Business Administration (BBA)
CCT College
01/2025 - Current
Bachelor of Business Administration - Bank and Insurance
Maltepe University
01/2020 - 01/2022
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