Hamada Abualqumboz

• managed front desk operatins and guest check ins\out
• conducted regular room inspections to ensure cleanliness and readiness.
• coordinated with houskeeping and maintenace for somooth hotel operations .
• ensured the hotel environment remained organized and welcoming .
• handled guest inquiries and provieded high-level cusomer service .

AMEAJ.SWP2001@gmail.com

+971501420041

Responsibilities & Achievements:

Led and managed all aspects of the company, overseeing strategic planning, financial growth, and operational success.

Supervised and coordinated the construction and development of Olympic-standard swimming pools, luxury pools, and large-scale projects across the UAE, Oman, and nearby islands.

Personally visited and inspected ongoing projects in hotels (e.g., Hilton), palaces, and private villas, ensuring top-quality execution and adherence to client specifications.

Managed payroll for all employees, ensuring timely and fair compensation.

Handled procurement of essential materials such as cement, sand, tiles, water, pumps, and construction machinery, optimizing supply chain efficiency.

Monitored project progress, assessed on-site challenges, and implemented solutions to maintain high standards of quality and efficiency.

Established and maintained strong relationships with suppliers and contractors to ensure a seamless workflow.

Led teams across multiple locations, fostering a culture of professionalism, safety, and excellence in craftsmanship.

I was working on this during my university holidays and also while attending university, but online.

• Email automation , cold emailing and calling , negotiations et cetera.

• waiter serves food and drinks to customers, takes orders, and ensures a pleasant dining experience.

• Hospitality & Front Desk Experience
  
  Front Desk & Guest Services
  
  Managed check-in and check-out procedures efficiently, ensuring a seamless guest experience.
  
  Handled cash and card payments securely, maintaining accurate financial records.
  
  Processed reception handover sheets, ensuring smooth shift transitions.
  
  Assisted with individual and group reservations, including B&B, DB&B, and self-catering bookings.
  
  
  Group & Event Coordination
  
  Managed group arrivals, in-house stays, and departures, ensuring all arrangements were in place.
  
  Coordinated wedding and event check-ins, liaising with different departments for a smooth operation.
  
  Prepared dinner & breakfast reports to track guest numbers for meal planning.
  
  
  Administrative & Financial Duties
  
  Issued and processed vouchers, tickets, and registration cards.
  
  Managed bar till sheets, collected and reconciled cash from bar and reception tills, ensuring accuracy.
  
  Ensured necessary floats were available for the next shift.
  
  
  Guest Relations & Communication
  
  Handled incoming calls, transferred calls, and placed calls on hold professionally.
  
  Assisted guests with inquiries and provided excellent customer service.
  
  Ensured guests were well-informed about hotel services, promotions, and facilities.