Hafiz M Shoaib
Dundalk
Summary
Detail-oriented professional with expertise in administrative tasks and medical compliance. Excels in inventory management, customer service, and office operations, effectively addressing complex challenges. Collaborative team member focused on problem-solving and clear communication.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Al-Shifa Private Clinic
Rawalpindi
03.2021 - 08.2021
- Scheduled appointments efficiently using electronic health record systems to optimize patient access.
- Collected and verified patient information during check-in procedures.
- Welcomed patients upon arrival, creating a positive first impression of the clinic.
- Answered phone calls and directed inquiries to appropriate staff members.
- Processed patient paperwork and ensured compliance with privacy regulations.
- Assisted in maintaining a clean and organized reception area.
- Collaborated with medical staff to enhance patient flow and streamline services.
Assistant Healthcare Administrator
Tanveer Hospital
Pakpattan
09.2021 - 02.2022
- Managed daily operations of patient care services to ensure quality care delivery.
- Coordinated scheduling for medical staff and patient appointments to optimize resource allocation.
- Maintained accurate patient records using electronic health record systems.
- Supported compliance with healthcare regulations and hospital policies.
- Facilitated interdepartmental communication to improve workflow efficiency.
- Organized patient intake processes to streamline administrative tasks.
Elderly Caregiver Volunteer
St john Ambulance
Coventry
2022 - 2022
- Facilitated safe mobility for clients, promoting independence and confidence in movement.
- Crafted nutritious meals aligned with clients' dietary needs, supporting their overall health and well-being.
- Fostered companionship with elderly clients, enhancing their social engagement during daily activities.
Education
Master of Science - Global Healthcare Management
Coventry University
Coventry07-2023
Bachelor of Science - Doctor of Veterinary Medicine
Arid Agriculture University
Rawalpindi10-2021
Intermediate Certificate - Pre Medical
Punjab Group of Colleges
Pakpattan07-2016
Skills
- EHR management
- Patient scheduling
- Medical terminology expertise
- Medical office procedures knowledge
- Patient record accuracy
- Data entry accuracy
- Record processing efficiency
- Reminder call coordination
- Office administration skills
- Time management proficiency
- Detail orientation
- Microsoft Office proficiency
- Ability to work under pressure
- Collaborative problem solving
- Verbal communication
- Patient service support
References
Available upon request.
Languages
English, Fluent
Certification
- CMI certificate in Strategic management & Leadership Practice
- Healthcare project Management
- Emergency First Aid Awareness
- ACT(Action Counter Terrorism)
Timeline
Assistant Healthcare Administrator
Tanveer Hospital
09.2021 - 02.2022
Medical Receptionist
Al-Shifa Private Clinic
03.2021 - 08.2021
Elderly Caregiver Volunteer
St john Ambulance
2022 - 2022
Master of Science - Global Healthcare Management
Coventry University
Bachelor of Science - Doctor of Veterinary Medicine
Arid Agriculture University
Intermediate Certificate - Pre Medical
Punjab Group of Colleges