Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Gwenaelle Ní Dhonnabháin

Summary

I am a 21 year old female. I study Architecture in UCD. I am passionate , enthusiastic, ambitious, outgoing, optimistic, and a skilled communicator.

Overview

5
5
years of professional experience

Work history

Sales assistant

Crystals&Co
Dublin
11.2023 - Current
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Maintained knowledge of products and features to provide recommendations to customers.

Bakery Supervisor

Le Petit Marche
Donegal Town, Ireland
03.2023 - Current
  • Designed appealing product displays.
  • Invoiced customers in timely and accurate manner.
  • Served bakery customers daily with professional and effective customer service.
  • Maintained current knowledge of pricing, ingredients, product availability and current promotion.
  • Fostered cooperative working relationships among employees, responding correctly to emergency or safety situations.
  • Remained flexible regarding scheduling to cover highly trafficked hours and staffing shortages.
  • Maintained food safety levels by checking product temperatures and freshness.
  • Completed all bakery preparations in timely and professional manner to keep shop running smoothly.
  • Supervised bakery staff to create cohesive team.
  • Kept up to date with cleaning and safety check schedules in line with company requirements.

waitress/bartender

The olde castle bar
Donegal Town, Ireland
03.2019 - 12.2022
  • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
  • Resolved customer complaints promptly, escalating larger operational concerns to management.
  • Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
  • Greeted and seated guests to establish prompt, high quality service.
  • Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.

Education

Architecture

Univerity College Dublin
Dublin

Leaving Certificate -

Abbey Vocational School
Donegal Town
2021

Skills

  • Barista techniques
  • Cooperative team player
  • Display setup
  • Opening and closing duties
  • Bilingual in French and Irish
  • Food trend knowledge
  • Enthusiastic communicator
  • Customer assistance
  • Customer service oriented
  • Fashion and styling expertise

Languages

English
First Language
French
Intermediate
B1
Irish
Upper Intermediate
B2

Timeline

Sales assistant

Crystals&Co
11.2023 - Current

Bakery Supervisor

Le Petit Marche
03.2023 - Current

waitress/bartender

The olde castle bar
03.2019 - 12.2022

Architecture

Univerity College Dublin

Leaving Certificate -

Abbey Vocational School

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Gwenaelle Ní Dhonnabháin