Gwen McCarthy
Dublin 7,Dublin
Summary
Dynamic and results-driven leader with a strong foundation in problem-solving, strategic planning, and analytical reasoning. Demonstrates an engaging leadership style, fostering team building and relationship management. Recognised for being self-motivated, calm under pressure, and a fast learner with entrepreneurial spirit. Adept at public speaking and a local market expert, committed to leveraging skills for continued career growth in a challenging environment.
Overview
8
8
years of professional experience
Work History
Flagship Store Manager
lululemon
Grafton Street, Dublin
07.2022 - Current
- Direct day-to-day work of 40 employees at high volume store level, and motivate team to exceed objectives, including being top 5 revenue store in EMEA.
- Monitor competitor activities, responding creatively to maintain relevancy and competitive edge.
- Identify and resolve operational issues impacting productivity, performance or profitability in all pillars of store through effective coaching and genuine connection. Currently Grafton Street is the most profitable store in EMEA.
- Achieve business objectives and benchmarks through strategic planning, collaboration and scheduling. Including being top performing store of specific NPS metrics in region.
- Foster culture of inclusion and equity through positive rapport, consistent team-building activities, and initiatives.
- Address employee conflicts/concerns, following company procedures for timely resolution.
- Lead annual salary reviews, talent reviews, succession planning and performance management for 40+ team members.
- Coordinate quarterly, monthly and weekly business reviews alongside senior management to understand where to improve and celebrate results.
- Leveraged personal networks to expand reach within local communities. Collaborated with relevant partners to bring ROI and bounceback to stores.
Store Manager
lululemon
Brown Thomas , Cork
06.2021 - 07.2022
- Opened Brown Thomas Cork location, hired and enrolled new team on culture offerings and business objectives.
- Member of VM squad for two years. Experienced 3 NSO's, fully led VM, start to finish, for Brown Thomas Dundrum Shop-in-Shop.
- Led many performance management conversations, separations and conduct investigations which built confidence in people leadership skills and decision making.
- Created long lasting relationships with managers across both Brown Thomas' where feedback was shared and listened to. Learned from experiences to better collaborative relationships.
Assistant Store Manager
lululemon
Brown Thomas, Dublin
07.2020 - 06.2021
- Led daily operations to maintain smooth store running.
- Attended to customer needs promptly, leading shop teams by example.
- Kept updated inventories for reliable stock management.
- Mentored staff on handling and resolving customer concerns.
Key Leader
lululemon
Brown Thomas, Dublin
08.2019 - 07.2020
Educator
lululemon
Brown Thomas, Dublin
07.2018 - 08.2019
Sales assistant
Offspring
Brown Thomas, Dublin
09.2017 - 07.2018
Education
Certificate - Cultivating Collaborative Leadership
UC Berkeley Executive Education
DublinCertificate of Higher Education - Visual Merchandising
Dublin Institute of Design
Dublin2020
A-Levels - Leaving Certificate
Institute of Education
DublinSkills
- Self motivated
- Calm under pressure
- Problem-solving
- Public speaking
- Team building
- Strategic planning
- Relationship Management
- Engaging leadership style
- Fast learner
- Entrepreneurial
- Local market expert
- Analytical reasoning
Timeline
Flagship Store Manager
lululemon
07.2022 - Current
Store Manager
lululemon
06.2021 - 07.2022
Assistant Store Manager
lululemon
07.2020 - 06.2021
Key Leader
lululemon
08.2019 - 07.2020
Educator
lululemon
07.2018 - 08.2019
Sales assistant
Offspring
09.2017 - 07.2018
Certificate - Cultivating Collaborative Leadership
UC Berkeley Executive Education
Certificate of Higher Education - Visual Merchandising
Dublin Institute of Design
A-Levels - Leaving Certificate
Institute of Education
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