Gwen Byrne
Dublin
Summary
Detail-oriented professional with extensive experience in medical records management and HIPAA compliance at St James Hospital. Demonstrated ability to solve problems and enhance workflow efficiency through strong documentation skills. Recognized for improving operational processes and delivering high-quality results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Office Assistant
National Screening Centre
Dublin, Ireland
03.2023 - 06.2025
- Directed phone calls to appropriate personnel to enhance communication efficiency.
- Organized office operations by managing calendars and scheduling appointments.
- Prepared reports and maintained records to support operational workflows.
Medical Office Assistant
St James Hospital
Dublin, Ireland
02.2020 - 02.2023
- Managed medical records through electronic health record system, ensuring accuracy and accessibility.
- Prepared patient charts before appointments to enhance workflow efficiency.
- Adhered to HIPAA guidelines, safeguarding patient information confidentiality.
- Collected patient information, verified insurance, and processed co-payments during check-in.
Desk Top Publisher
DublinSymantec
Dublin, Ireland
12.2005 - 01.2020
- Produced high-quality visuals using advanced graphic design techniques like color correction and typography manipulation.
- Ensured brand consistency by adhering to established guidelines for logo usage, fonts, and colors.
- Edited text content for accuracy and clarity to enhance document quality.
- Created custom graphics to improve overall appearance of documents.
- Prepared final output files for printing or digital delivery based on client specifications.
- Monitored performance metrics to assess efficiency gains from implemented automation processes.
Education
Post Grad Diploma -
Public Relations Institute of Ireland
Dublin06-2002
Bachelor of Arts - Design Communications
Waterford Institute of Technology
Waterford01-2000
JEB Train the Trainer -
European Computer Driving License
DublinSkills
- Attention to detail
- Problem solving
- Positive attitude
- Documentation and reporting
- Event logistics coordination
- Performance improvement
- Report writing
- Digital file management
- Verbal communication
Timeline
Office Assistant
National Screening Centre
03.2023 - 06.2025
Medical Office Assistant
St James Hospital
02.2020 - 02.2023
Desk Top Publisher
DublinSymantec
12.2005 - 01.2020
Post Grad Diploma -
Public Relations Institute of Ireland
Bachelor of Arts - Design Communications
Waterford Institute of Technology
JEB Train the Trainer -
European Computer Driving License
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