Gustavo Lopez
Summary
Highly skilled professional with experience in time management, strong communication, and strategic thinking. Demonstrates a high level of emotional intelligence and adaptability, effectively managing conflict resolution and problem solving. Fluent in English and Spanish, with a positive attitude, highly adaptable, and proven ability to work collaboratively within teams.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Assistant manager
Anderson's Food Hall & Cafe
Dublin, Ireland
08.2021 - Current
- Ensured high standards of restaurant cleanliness, improving customer experience
- Provided excellent customer service leading to repeat business and customer loyalty.
- Handled customer complaints effectively, restoring trust in our brand.
- Delegated tasks to team members efficiently improving overall productivity.
- Handled stock control duties diligently preventing overstocking or shortages.
- Worked with management to optimise operational processes for better efficiency
- Completed customer orders with speed and accuracy.
- Managed cash registers, reducing end-of-day discrepancies
- Achieved excellent food presentation with keen attention to detail.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming, and latte art.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Food delivery driver
Deliveroo
Dublin, Ireland
05.2020 - 07.2021
- Received consistently positive customer feedback on delivery times and service levels.
- Applied personal road knowledge and GPS application to set shortest routes.
Sales assistant
Zara
Dublin, Ireland
02.2020 - 04.2020
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Assisted customers with product selection for optimal satisfaction.
Education
Bachelor of Arts - Business Studies
Independent College Dublin
Dublin 02.2022 - 02.2025
High School Diploma - Automotive Industry
CETIS 134 Manuel Mier Y Teran
Xalapa, Veracruz. Mexico 08.2016 - 09.2019
Skills
- Time management
- Strong communication
- Accepting criticism
- Emotional intelligence
- Strategic thinking
- Conflict Resolution
- Positive attitude
- Team work
- Problem solving
- Adaptability
- MySQL
sections.external_links.name
Languages
English
Fluent
Spanish
Native
Portuguese
Advanced
Timeline
Bachelor of Arts - Business Studies
Independent College Dublin
02.2022 - 02.2025
Assistant manager
Anderson's Food Hall & Cafe
08.2021 - Current
Food delivery driver
Deliveroo
05.2020 - 07.2021
Sales assistant
Zara
02.2020 - 04.2020
High School Diploma - Automotive Industry
CETIS 134 Manuel Mier Y Teran
08.2016 - 09.2019
Similar Profiles
Chatsipon RungsantiaChatsipon Rungsantia
Store General Manager at Central Food Retail Co., Ltd. (Tops Food Hall)Store General Manager at Central Food Retail Co., Ltd. (Tops Food Hall)
Kristeen SanchezKristeen Sanchez
Cashier at Little Italy Food HallCashier at Little Italy Food Hall
Gabriela MedranoGabriela Medrano
Shift Leader/Prep Cook at SVK Food hallShift Leader/Prep Cook at SVK Food hall