Guilherme Toginho
Cavan
Summary
Skilled store assistant with background in retail and customer service. Strengths include effective organization, inventory management and product knowledge. Proven ability to improve store cleanliness, visual merchandising standards, and customer satisfaction. Known for contributing to team success through hard work, attention to detail and excellent organizational skills.
Overview
7
7
years of professional experience
Work History
Deputy Manager
Aldi Ireland
Cavan
03.2020 - Current
- Developed and implemented new procedures to improve efficiency of the organization.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
- Assisted in recruitment, selection, training, and development of employees.
- Developed strategies for improving customer service standards within the organization.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Store Assistant
Dealz
Cavan
03.2018 - 02.2020
- Greeted customers and provided assistance with product inquiries.
- Processed customer payments using cash register and credit card machines.
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Assisted customers in finding desired products throughout the store.
- Maintained cleanliness of sales floor and backroom areas.
- Utilized inventory management system to track stock levels and replenish as needed.
Education
Leaving Cert -
Domingos Savio School
Cuiaba, Brazil12-2002
Skills
- Stock replenishment
- Customer Assistance
- Inventory Management
- Team Collaboration
- Event Planning
- Promotional planning
- Merchandise Display
- Loss Prevention
Timeline
Deputy Manager
Aldi Ireland
03.2020 - Current
Store Assistant
Dealz
03.2018 - 02.2020
Leaving Cert -
Domingos Savio School
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