Greta Moore
CST - ,KS
Summary
Empathy, humility, and top-level customer experiences drive the entrepreneurial mindset of a results-driven achiever with a proven track record of successfully launching and managing diverse business ventures. Utilizing business intelligence, critical thinking, analytical decision-making and sound judgment of a true ambivert leader intent on consistently making positive contributions to company success. Proactive, goal-oriented, top producer with excellent time management and problem-solving skills. Delivering impactful solutions to enhance organizational performance, exceed targets, and drive success in dynamic environments. Efficient customer success & retention strategies fostering core business objectives collaboration in dynamic market conditions. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Entrepreneur
Educate AR
01.2023 - Current
- Determined Educate AR business plan, mission statement, and vision.
- Launching new processes successfully through comprehensive planning, strategy and research.
- Building strong brand recognition and customer loyalty by delivering high-quality educational processes & services consistently over time.
- Improving customer satisfaction with exceptional project management skills and timely delivery of communication, collaboration, risk taking, leadership, and critical thinking that outperform expectations.
- Developing strategic K - 12 educational partnerships with key industry players to enhance brand visibility and credibility.
- Interacts well with education personnel to build connections and nurture relationships.
- Cultivating and strengthening lasting client relationships using strong issue resolution and dynamic communication skills.
Entrepreneur
iBizDevelop
01.2018 - 12.2023
- Determined the mission, vision, and plan for iBizDevelop: a change management consultancy.
- Mentored junior team members, fostering professional growth and skill development.
- Led the successful execution of complex projects, meeting time-sensitive deadlines and exceeding stakeholder expectations.
- Optimized resource allocation by identifying areas of inefficiency, reallocating funds as needed to maximize return on investment.
- Championed a culture of innovation within the organization by promoting creative problem-solving techniques among medical clinic team members engaging in program management activities.
- Collaborated with Provider team[s] to streamline processes and improve profit margins.
- Maintained clear communication channels among stakeholders, enhancing collaboration and information sharing.
- Drove change management initiatives, effectively addressing organizational challenges and facilitating smooth transitions during periods of transformation.
Entrepreneur
The IResearch Group, Program Director
01.2013 - 01.2018
- Determined business plan, mission statement, and vision for The iResearch Group: a clinical research group practice successfully helping global biotechnology firms development new drug therapies.
- Launched new clinical research practice successfully through comprehensive planning, strategy, research, & quality assurance practices for each phase of growth.
- Developed and updated policies and procedures for new drug development ensuring compliance with ICH, IRB, & GCP regulations; best clinical research practice strategies.
- Negotiated contracts to obtain favorable pricing and delivery structures for various clinical research sites. Leveraged clinical research data and analytics to make informed decisions and drive business improvements; monitored pricing trends and negotiated pricing to optimize profitability.
- Negotiated contracts and agreements with CRO/Sponsor to achieve best pricing and terms for various clinical research sites. Successfully managed clinical research budgets; allocating resources to maximize site- level productivity and profitability.
- Managed a portfolio of high-value contracts, providing exceptional customer service to maintain long-term client relationships. Generated leads to meet and exceed revenue goals by identifying new clients.
- Contributed to business growth by identifying new opportunities for expansion within existing client contracts.
- Adhered to legal and contractual requirements for compliant contract processes.
- Maintained strict adherence to industry regulations and organizational policies while managing sensitive information in contracts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions [CPAPs] as applicable.
Entrepreneur
Moore Clinical Trials, Site Manager
01.2009 - 01.2013
- Determined the mission, vision, and plan for Moore Clinical Trials: a clinical research site management company.
- Identified potential partnership opportunities, leading to strategic alliances that drove business growth.
- Engaged and worked alongside contract research organizations, global biotechnology sponsors, and other cross-functional stakeholders to manage strategic initiatives and build Moore Clinical Trials into a clinical research site to help drive new drug development for unmet patient needs.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Championed best practices in clinical research site project management, fostering a culture of continuous improvement.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
Education
MBA - Entrepreneurship
Louisiana State University
10-2024
Bachelor of Science - Business Administration
Southern New Hampshire University
04-2023
Skills
- Achievement Oriented
- Adaptive Problem-Solving
- Analytical Problem Solving
- Brand Development
- Client Relations
- Collaborative Team Growth
- Creative Problem-Solving
- Critical Thinking
- Data-Driven Decision Making
- Data-Driven Problem-Solving
- Detail-Oriented Focus
- Entrepreneurial personality
- Organizational Change Management
- Policy development
- Revenue generation
- Strategic Business Growth
- Strategic Goal Setting
Timeline
Entrepreneur
Educate AR
01.2023 - Current
Entrepreneur
iBizDevelop
01.2018 - 12.2023
Entrepreneur
The IResearch Group, Program Director
01.2013 - 01.2018
Entrepreneur
Moore Clinical Trials, Site Manager
01.2009 - 01.2013
MBA - Entrepreneurship
Louisiana State University
Bachelor of Science - Business Administration
Southern New Hampshire University
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