Goutam Khatri
Summary
A committed expert with over a decade of experience in Wind Service Operation & Project Management, proficient in cost management, continuous enhancement, customer-centric approaches, operational oversight, leadership, and a relentless pursuit of excellence, efficiency, and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head of Service Operation
RT Energy
11.2022 - Current
- Overseeing Vietnam's wind operations, managing a 500MW installed wind fleet
- Ensuring strict compliance with safety standards and pre-assignment requirements
- Developing staff in alignment with business needs and personal growth objectives
- Maintaining optimal staffing levels through recruitment and ensuring team utilization meets high standards
- Managing staff allocation through a planning tool to ensure availability and efficiency across functions and countries
- Enforcing performance management procedures and refining operational processes
- Identifying cost-effective business practices and executing departmental and company-wide budgets and forecasts
- Creating and organizing the Project & O&M team, planning for project execution and plant services
- Implementing productivity enhancement and continuous improvement programs
- Leading Opex cost planning and review
- Collaborating with cross-functional teams to meet project deliverables
- Successfully executed cost-saving initiatives, reducing operational expenses by $0.5 million annually while maintaining high service quality standards
Lead O&M Station Management Team Leader
GE India Industrial PVT LTD
01.2022 - 10.2022
- Planned and organized site setup and resource allocation for a 700MW project/service site
- Conducted quarterly and annual cost and budget planning
- Managed contracts, projects, and customer relations
- Initiated a productivity program optimizing costs
- Restructured team management, resulting in a 20% improvement in productivity
- Successfully implemented predictive maintenance programs, reducing unplanned downtime by 30% and saving over $1 million annually
O&M Station Management Team Leader
GE India Industrial PVT LTD
05.2018 - 12.2021
- Managed services for multiple clients across India, including Mytrah, KCT, and OGPL service sites
- Oversaw a 520MW portfolio, amounting to approximately $5 million annually
- Led critical issue resolution and operational concerns across major projects in South Asia and APAC
- Implemented digital tools enhancing service quality and sustainability
- Drove a productivity program, resulting in a $0.75 million cost optimization
- Received 'Impact Award with Appreciation' in 2020 for contributions to thermal challenge mitigation
On-Site Manager
GE India Industrial PVT LTD
04.2017 - 05.2018
- Managed 320MW of service business in Asia (~$3M annually)
- Served as first point of contact for customers, exhibiting strong decision-making and problem-solving skills
- Led drives to resolve product-specific issues and operational challenges
- Developed and mentored teams for business growth
Field Service Engineer
GE India Industrial PVT LTD
10.2015 - 04.2017
- Executed plant field service work across India
- Maintained close collaboration with internal teams and customers to ensure smooth operations
Maintenance In-Charge
Suzlon Global Services LTD
09.2013 - 09.2015
- Led maintenance for a 120MW wind farm
- Oversaw resource planning, lift planning, installation, and commissioning of WTG
- Led major component exchanges, including gearbox, generator, drives, and coupling systems
Education
Degree in Mechanical Engineering -
Rajasthan Technical University (RTU)
06.2013
12th High School -
RBSE
04.2009
Skills
- Service management
- Stakeholder engagement
- Budget management
- Project management
- Resource allocation
- Training development
- Team leadership
- Customer satisfaction
Phone Numbers
+84 785852910, +91 7230088040
Personal Information
- Gender: Male
- Nationality: Indian
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Frontline Leadership Program (FLP)
- GWO & First Aid
- Six Sigma Green Belt
- AutoCAD
Accomplishments
- Earned four Impact Awards at GE, recognizing customer-centricity, learning, and excellence.
- Secured a perfect NPS score of 10/10 from Mytrah for the Nidhi Wind Farm in Jaisalmer (2017).
- Recognized as the Best Service Team by GE (2016).
- Received the Impact Award in 2020 for contributions to the Sand Package concept mitigating thermal challenges.
Projects Contributions
- Led the development and implementation of the Sand Package concept for 2.5-132 94m, 2.5-132-130m, and 2.7-132-130m wind turbines to address thermal challenges.
- Collaborated with manufacturers to resolve oil leakage issues in plate carrier seals, successfully implementing solutions in 200+ GBX units.
- Led theft restoration of a 90x1.5MW turbine wind farm.
- Developed teams for service-to-project transition, completing projects within the stated timeline.
- Spearheaded service site setup, stabilization, and resource planning for a 1000MW wind farm.
- Managed fleet-wide planning for technical upgrades and modifications to maintain high operational standards.
Timeline
Head of Service Operation
RT Energy
11.2022 - Current
Lead O&M Station Management Team Leader
GE India Industrial PVT LTD
01.2022 - 10.2022
O&M Station Management Team Leader
GE India Industrial PVT LTD
05.2018 - 12.2021
On-Site Manager
GE India Industrial PVT LTD
04.2017 - 05.2018
Field Service Engineer
GE India Industrial PVT LTD
10.2015 - 04.2017
Maintenance In-Charge
Suzlon Global Services LTD
09.2013 - 09.2015
12th High School -
RBSE
Degree in Mechanical Engineering -
Rajasthan Technical University (RTU)
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