Gosegonna Tinah Gaamangwe
Macroom
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Mug & Bean
Gaborone , Botswana
06.2017 - 08.2019
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Animal Care Volunteer
Animal Rescue BW
Gaborone , Botswana
02.2019 - 07.2019
- Administered medications as prescribed by veterinarian staff members.
- Prepared food dishes according to instructions from professional staff members.
- Participated in fundraising events to help raise money for the shelter operations.
- Gave tours of the facility to potential adopters or supporters.
- Educated visitors about proper pet care techniques and responsible pet ownership.
- Helped socialize animals by playing with them or taking them for walks.
- Assisted with bathing of cats and dogs when necessary.
- Provided daily care and feeding of animals in the shelter.
Education
Living Certificate -
Maun Seecondary School
Maun,Botswana12-2015
Skills
- Safe Food Handling
- Beverage Preparation
- Food Running
- Food Delivery
- Table Setting
- Food inspection
Languages
Botswana
First Language
English
Proficient (C2)
C2
Timeline
Animal Care Volunteer
Animal Rescue BW
02.2019 - 07.2019
Server
Mug & Bean
06.2017 - 08.2019
Living Certificate -
Maun Seecondary School
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