Gordon Coates
Washington
Summary
Professional with solid experience in logistics and mail delivery, equipped to manage routes efficiently and ensure timely deliveries. Strong focus on team collaboration and adaptability to changing needs. Reliable, organized, and skilled in customer service, route planning, and handling mail with care. Known for dependability, excellent communication, and results-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mail Carrier
United States Post Office (USPS)
06.2020 - 11.2022
- I drove USPS vehicle and delivery mail to residential and company in Washington DC
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collaborated with fellow carriers for seamless coverage during vacations, illnesses, or other absences to ensure uninterrupted mail delivery service.
- Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Valet Parking Attendant
Atlantic Valet
12.2017 - 01.2022
- The job I do is Valet I park car in safe place also get them back to the owners when they ready to leave
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
General Cleaner
Perpetual Shine LLC
03.2017 - 03.2021
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
- Delivered efficient waste management by regularly emptying trash receptacles and recycling bins.
- Continually honed professional skills through regular participation in industry training sessions, keeping abreast of the latest cleaning techniques and products for maximum effectiveness.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
Installer
2k Closet Installing
09.2017 - 10.2018
- I help installers with Installing I also loaded materials and also installed a little as well we cut metal closets shelf's and drilled measure to fix and install them
- Conducted site assessments to determine optimal installation locations for equipment.
- Installed equipment by adhering to technical specifications and project requirements.
General Cleaner
Aramark
09.2015 - 02.2016
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Continually honed professional skills through regular participation in industry training sessions, keeping abreast of the latest cleaning techniques and products for maximum effectiveness.
Courtesy Clerk
Safeway INC
04.2015 - 08.2015
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Stamp, attach, and change price tags on merchandise, referring to price list
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Compare merchandise invoices to items actually received to ensure that shipments are correct
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash and charge card for purchases
- Transport packages to customers' vehicles
- Receive, open, unpack and issue sales floor merchandise
- Clean display cases, shelves, and aisles
Bar Porter
The Mighty Paint Bar
01.2014 - 03.2015
- Learning The Background and rules and regulations about bartending and bar porter far as cleaning the bar after closing hours and during business hours
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Showcased adaptability by successfully handling special requests from customers or accommodating unique event requirements.
- Reduced waste by monitoring expiration dates on perishable items and rotating stock accordingly.
Education
Diploma -
H.D. Woodson High School
Washington, DC06.2008
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Vehicle loading
- Package handling
- Mail sorting
- Postal regulations
- Mail distribution
- Supply management
- Route navigation
- Hand-eye coordination
- Mail-sorting and delivery sequence
- Time management
- Attention to detail
Certification
Valid Drivers License, Driver's License, Retail, 04/01/08, 06/01/20, I have work in retail store such as Safeway.. stocking and cleaning also
Additional Information
I'm a good worker willing to try help the companies progress as I progress
Assessments
- Research, Completed, 03/01/20, Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodology.
- Work style: Reliability, Completed, 04/01/21, Tendency to be reliable, dependable, and act with integrity at work.
- Attention to detail, Completed, 04/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information.
- Interstate truck driving, Completed, 03/01/20, Regulations and safe driving practices for long-distance trucking.
- Mechanical knowledge, Completed, 04/01/20, Understanding and applying mechanical concepts and processes.
Timeline
Mail Carrier
United States Post Office (USPS)
06.2020 - 11.2022
Valet Parking Attendant
Atlantic Valet
12.2017 - 01.2022
Installer
2k Closet Installing
09.2017 - 10.2018
General Cleaner
Perpetual Shine LLC
03.2017 - 03.2021
General Cleaner
Aramark
09.2015 - 02.2016
Courtesy Clerk
Safeway INC
04.2015 - 08.2015
Bar Porter
The Mighty Paint Bar
01.2014 - 03.2015
Diploma -
H.D. Woodson High School
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