Goran Uremovic
Dublin
Summary
Dynamic IT professional with a strong background in systems integration and ongoing support, consistently delivering results through effective collaboration with internal and external partners. Proven ability to communicate project status and achievements clearly to stakeholders, ensuring alignment and transparency throughout the process. Self-motivated and thriving in decision-making roles, adept at navigating challenges and driving projects to successful completion. Committed to leveraging technical expertise and interpersonal skills to enhance organizational efficiency and foster innovation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
System and Network Engineer
Spector IT
05.2024 - Current
- Optimized network efficiency with regular updates, patches, and hardware upgrades to ensure seamless operation.
- Mentored junior team members on best practices in maintaining a secure and efficient network environment promoting professional development.
- Administered user accounts by granting appropriate permissions on file systems, databases, and shared resources according to established security protocols.
- Designed and evaluated WAN and LAN connectivity technologies.
- Managed the installation of new server racks with proper cable management techniques ensuring a clean, organized environment conducive to optimal performance.
- Contributed to cost savings through meticulous evaluation of vendor proposals for procuring IT equipment at competitive prices.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Enhanced communication across organization by deploying and maintaining VoIP system.
- Supported business growth, planning, and executing network expansions to accommodate new office locations.
- Assisted senior network administrators in configuring routers, switches, firewalls, VPNs, DNS servers, DHCP servers.
Campus Security Supervisor
Meta
07.2019 - 05.2024
- Provided ongoing support and guidance for new hires within the Security department, facilitating smooth integration into their roles as Campus Security Officers.
- Enhanced campus safety by implementing comprehensive security protocols and procedures.
- Maintained accurate records of all incident reports, contributing to the development of targeted crime prevention strategies oncampus.
- Reviewed current policies related to crowd management during large-scale events held at the institution''s facilities.
- Evaluated existing security systems and recommended upgrades or improvements as needed to maintain optimal protection levels.
- Established monthly meetings to discuss security-related concerns with key stakeholders, ensuring consistent alignment of goals and objectives.
- Managed daily operations of a team of campus security officers, ensuring consistent performance and adherence to guidelines.
- Implemented access control measures to maintain secure entry points across the campus facility.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Completed shift handover reports and debriefed next shift upon arrival.
- Played an active role in crisis management planning efforts, helping to establish clear action plans for various emergency scenarios.
Front of House Manager
The Clarence Hotel
07.2017 - 07.2019
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Fostered a culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.
- Resolved guests complaints while maintaining positive customer environment.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Ensured consistent quality of service by regularly reviewing staff performance and providing constructive feedback during team meetings.
- Coordinated with suppliers to establish timely delivery of food and beverage items.
- Developed and executed comprehensive inventory management system, leading to significant reduction in waste and improved cost control.
- Performed cash handling activities and secured nightly bank deposits.
Sales Agent
A1
01.2016 - 06.2017
- Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
- Built new business partnerships to drive customer acquisition and generate revenue.
- Acted as the primary point of contact for key accounts, building strong relationships and ensuring customer loyalty.
- Set budget and monitored expenses to run profitable department.
- Analysed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
Education
Certificate of Higher Education - Phytopharmacy
Phytopharmacy Collage
Zagreb, Croatia2015
Skills
- Customer service excellence
- IP addressing and subnetting
- IT support
- Decision making
- Product knowledge
- Marketing strategy
- Business planning
- Motivational skills
- Market research
Languages
Croatian
First Language
English
Proficient
C2
Certification
- COMPTIA A+ - UCD, Dublin
Hobbies and Interests
- I am a motivated and focused individual with a positive outlook on life. I am passionate about personal growth, staying active, and maintaining a healthy lifestyle. I bring this same energy and discipline into my professional work.
References
- Upon request
Timeline
System and Network Engineer
Spector IT
05.2024 - Current
Campus Security Supervisor
Meta
07.2019 - 05.2024
Front of House Manager
The Clarence Hotel
07.2017 - 07.2019
Sales Agent
A1
01.2016 - 06.2017
Certificate of Higher Education - Phytopharmacy
Phytopharmacy Collage
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