Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Goitseone Pearl Lekau

Abbeyleix, Laois

Summary

Multi-talented Personal Care Aide with experience supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.I have undertaken a lot of trainings in healthcare including children first,first aid ,infection prevention control,safeguarding,MAPA and wound care to mention a few.

Overview

16
16
years of professional experience

Work History

Assistant Care Support Worker

NUA healthcare
Portlaoise, Ireland
04.2022 - 12.2023
  • as a assistant care support worker, I directly work with service users and make their personal care is taking care of.
  • I administered medication and recorded on each Kardex.
  • I made sure service users were comfortable and monitored their conditions by taking temperature checks, blood pressure and weight.
  • Compiled reports on a daily basis and financial reports.
  • Supporting and bringing out service user to do daily activities.
  • Collaborated with team members to achieve target results.
  • Identified issues, analysed information and provided solutions to problems.
  • Assisted with meal planning to meet nutritional plans.
  • Consulted with client care team to continually update care plans.
  • Reported any changes in a client's condition or behaviour promptly to relevant personnel.
  • Drove clients to doctors' appointments and social outings.
  • Built strong and trusting rapport with clients and loved ones.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Assisted clients with maintaining good personal hygiene.
  • Attended meetings with other healthcare professionals to discuss individual client care plans.

Sales Representative

Botswana Life Insurance/Delta Insurance
Gaborone
02.2021 - 07.2021
  • Maintained extensive knowledge of insurance products to provide detailed specifications to customers.
  • Increased add-ons by making recommendations based on client needs.
  • Liaised with customers and answered queries through email, webchat and phone.
  • Assessed customer insurance needs through in-depth analysis and consultative sales approach.
  • Proactively contacted customers near renewal dates, increasing repeat purchases.
  • Utilised sales and negotiation skills to complete sales pitches and closures.
  • Provided relevant information along with attentive customer service to all customers.
  • Handled inbound calls from prospective customers and capitalised on sales opportunities.
  • Conducted market research to identify potential customers and their needs.
  • Developed key customer relationships to increase sales.
  • Adhered to company initiatives and achieved established goals.

Town Councillor

Sua Town Council
Sua
11.2014 - 10.2019
  • Responded to resident queries, issues and concerns regarding governance, answering questions professionally and knowledgeably.
  • Developed and updated council policies to improve services, facilities and resources, increasing community satisfaction.
  • Cultivated strong relationships with city organisations by providing on-going support and acting as voice in council meetings.
  • Partnered across government offices and agencies to create and update laws related to key issues.
  • Carried out engagements while respecting and navigating constitutional framework.
  • Researched issues to determine needs and evaluate current legislation against objectives.
  • Directed senior officials to interpret and implement official policy.
  • Facilitated negotiations on key issues to reach mutually beneficial solutions.
  • Managed and answered constituent concerns through email, phone and mail.
  • Reviewed proposed legislation for relevance, completeness and potential for permanent inclusion to code.
  • Helped create favourable legislative solutions resolving identified problems.
  • Contributed expertise to Education and Social Welfare, Performance Monitoring, Finance and Twinning committees as key member.

Regional Coordinator

Botswana Democratic Party
Francistown
05.2008 - 06.2010
  • Provided project coordination support to key work programmes.
  • Aligned internal policy with user needs to achieve maximum impact.
  • Identified emerging campaign issues and planned strategy for long-term resolution.
  • Forged strong relations with government agencies to maintain influence in decision-making process.
  • Analysed existing legislation to identify out-of-date provisions.
  • Proposed innovative solutions to combat issues with existing legislation, aiding development of improvement strategies.
  • Built and maintained relationships with local authorities to understand impact of policies.
  • Evaluated impact of programmes and initiatives, identifying areas in need of improvement.
  • Identified potential threats and risks to develop appropriate responses.
  • Liaised with secretaries, chairpersons and MPs on issues regarding their wards and constituencies

Education

Higher Diploma - Sales and Marketing

London Centre of Marketing
Gaborone
2009

BGCSE -

Mater -Spei College
Francistown
2001

GCSEs -

Selepa Secondry School
Francistown
1999

Primary School Levers Examinations -

Mahube Primary School
Francistown
1997

Skills

  • Patient Companionship
  • Documentation
  • Compassionate Client Care
  • Mobility Assistance
  • Chronic Disease Management
  • Care Plan Adherence
  • Behavioral Management
  • Meal Preparation
  • Incident Reporting

Languages

English
First Language
Setswana
Proficient (C2)
C2

References

References available upon request.

Timeline

Assistant Care Support Worker

NUA healthcare
04.2022 - 12.2023

Sales Representative

Botswana Life Insurance/Delta Insurance
02.2021 - 07.2021

Town Councillor

Sua Town Council
11.2014 - 10.2019

Regional Coordinator

Botswana Democratic Party
05.2008 - 06.2010

Higher Diploma - Sales and Marketing

London Centre of Marketing

BGCSE -

Mater -Spei College

GCSEs -

Selepa Secondry School

Primary School Levers Examinations -

Mahube Primary School

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