Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Glyn Exshaw

Carrigaline ,Ireland

Summary


Offering strong organisational and customer service skills. Knowledgeable about team collaboration, sales strategies, and problem-solving. Ready to use and develop communication, leadership, and sales skills.

Overview

31
31
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Sales

Oman Beverly Smyth
Cork, Ireland
02.2009 - Current
  • Assisted shipper in moving service type selection to best suit their budget and moving requirements
  • Supported Moving Crew by move details, customs regulations etc.
  • Participated in training sessions to learn about customer care.
  • Collaborated with Operations team to ensure a high standard of moving and customer service was maintained.
  • Liaised closely with sales teams, improving service knowledge and sales techniques.
  • Analysed market trends for informed sales strategies.
  • Upsold additional products, boosting overall sales revenue.
  • Maximized revenue by converting enquiries into sales.
  • Demonstrated excellent service knowledge to boost sales.
  • Processed sales orders, ensuring timely delivery.

Sales / move co-ordinator

Move Plus
Cork, Ireland
10.2006 - 02.2025
  • Managed logistics for multiple moving projects ensuring seamless coordination of schedules and resources.
  • Facilitated communication between clients and team members to guarantee accurate understanding of moving requirements.
  • Developed and implemented efficient processes for tracking inventory and packing materials during moving operations.
  • Oversaw commercial moving projects on budget and within required time frames.

Move co-ordinator

Nat Ross
Cork, Ireland
09.1999 - 09.2006
  • Coordinated import shipments from overseas with customs clearance and port removal within allocated times.
  • Coordinated Ro/Ro service to / from Europe. Ensuring efficient scheduling and communication.
  • Organized ferry bookings, currency exchange, Swiss non EU customs clearance for drivers.
  • Developed detailed move plans that encompassed timelines, resource allocation and risk assessments.
  • Liaised with clients to understand specific needs and tailored moving solutions accordingly.
  • Implemented process improvements that enhanced overall efficiency of move operations.
  • Documented all move-related activities and maintained comprehensive records for future reference.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Ensured minimal disruption to business operations during relocations.
  • Created comprehensive checklists for every stage of move process, assuring no steps were missed.

General Operative

Exshaw International
Cork, Ireland
08.1994 - 08.1999
  • Operated forklift for loading unloading of pallets and storage containers
  • Packing of local house moves.
  • Export packing / wrapping for deep-sea export moves
  • General move operative
  • Followed instructions accurately to complete tasks within set timelines.
  • Participated in team meetings to discuss process improvements and operational challenges.
  • Contributed ideas during team meetings that led to process improvements.
  • Assisted in inventory control, minimised material wastage.
  • Kept accurate records of goods received and dispatched, maintained high level of stock accuracy.
  • Managed team communication, improved workflow efficiency.
  • Loaded and unloaded materials safely, ensured proper storage within the warehouse facility.
  • Collaborated with colleagues for better project outcomes.

Education

Certificate of Higher Education -

Ashton Comprehensive School
Cork, County Cork
08.1988 - 06.1994

Skills

  • Sales familiarity
  • Sales process discipline
  • Sales persistence
  • Sales presentation
  • Insurance sales
  • Sales upselling
  • Sales lead prospecting
  • Ethical sales practices

Affiliations

  • Tennis - Represented Munster at Inter-Pro level both under 40 and 45 age groups
  • Football, music, gardening
  • Tidy Towns - Volunteer for Carrigaline

Certification

Manual Handling

Safe Pass

FIDI Graduate - Essentials in Moving 2006

Timeline

Sales

Oman Beverly Smyth
02.2009 - Current

Sales / move co-ordinator

Move Plus
10.2006 - 02.2025

Move co-ordinator

Nat Ross
09.1999 - 09.2006

General Operative

Exshaw International
08.1994 - 08.1999

Certificate of Higher Education -

Ashton Comprehensive School
08.1988 - 06.1994
Glyn Exshaw