Glyn Exshaw
Carrigaline ,Ireland
Summary
Offering strong organisational and customer service skills. Knowledgeable about team collaboration, sales strategies, and problem-solving. Ready to use and develop communication, leadership, and sales skills.
Overview
31
31
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Sales
Oman Beverly Smyth
Cork, Ireland
02.2009 - Current
- Assisted shipper in moving service type selection to best suit their budget and moving requirements
- Supported Moving Crew by move details, customs regulations etc.
- Participated in training sessions to learn about customer care.
- Collaborated with Operations team to ensure a high standard of moving and customer service was maintained.
- Liaised closely with sales teams, improving service knowledge and sales techniques.
- Analysed market trends for informed sales strategies.
- Upsold additional products, boosting overall sales revenue.
- Maximized revenue by converting enquiries into sales.
- Demonstrated excellent service knowledge to boost sales.
- Processed sales orders, ensuring timely delivery.
Sales / move co-ordinator
Move Plus
Cork, Ireland
10.2006 - 02.2025
- Managed logistics for multiple moving projects ensuring seamless coordination of schedules and resources.
- Facilitated communication between clients and team members to guarantee accurate understanding of moving requirements.
- Developed and implemented efficient processes for tracking inventory and packing materials during moving operations.
- Oversaw commercial moving projects on budget and within required time frames.
Move co-ordinator
Nat Ross
Cork, Ireland
09.1999 - 09.2006
- Coordinated import shipments from overseas with customs clearance and port removal within allocated times.
- Coordinated Ro/Ro service to / from Europe. Ensuring efficient scheduling and communication.
- Organized ferry bookings, currency exchange, Swiss non EU customs clearance for drivers.
- Developed detailed move plans that encompassed timelines, resource allocation and risk assessments.
- Liaised with clients to understand specific needs and tailored moving solutions accordingly.
- Implemented process improvements that enhanced overall efficiency of move operations.
- Documented all move-related activities and maintained comprehensive records for future reference.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Ensured minimal disruption to business operations during relocations.
- Created comprehensive checklists for every stage of move process, assuring no steps were missed.
General Operative
Exshaw International
Cork, Ireland
08.1994 - 08.1999
- Operated forklift for loading unloading of pallets and storage containers
- Packing of local house moves.
- Export packing / wrapping for deep-sea export moves
- General move operative
- Followed instructions accurately to complete tasks within set timelines.
- Participated in team meetings to discuss process improvements and operational challenges.
- Contributed ideas during team meetings that led to process improvements.
- Assisted in inventory control, minimised material wastage.
- Kept accurate records of goods received and dispatched, maintained high level of stock accuracy.
- Managed team communication, improved workflow efficiency.
- Loaded and unloaded materials safely, ensured proper storage within the warehouse facility.
- Collaborated with colleagues for better project outcomes.
Education
Certificate of Higher Education -
Ashton Comprehensive School
Cork, County Cork 08.1988 - 06.1994
Skills
- Sales familiarity
- Sales process discipline
- Sales persistence
- Sales presentation
- Insurance sales
- Sales upselling
- Sales lead prospecting
- Ethical sales practices
Affiliations
- Tennis - Represented Munster at Inter-Pro level both under 40 and 45 age groups
- Football, music, gardening
- Tidy Towns - Volunteer for Carrigaline
Certification
Manual Handling
Safe Pass
FIDI Graduate - Essentials in Moving 2006
Timeline
Sales
Oman Beverly Smyth
02.2009 - Current
Sales / move co-ordinator
Move Plus
10.2006 - 02.2025
Move co-ordinator
Nat Ross
09.1999 - 09.2006
General Operative
Exshaw International
08.1994 - 08.1999
Certificate of Higher Education -
Ashton Comprehensive School
08.1988 - 06.1994