Gloria Jeannette Vargas De Pineda
Santry,Ireland
Summary
Dedicated and hardworking professional with diverse experience in hospitality, retail, and customer service. Proven expertise as a Catering Team Leader, Store Assistant, and Housekeeper, demonstrating strong organizational skills, attention to detail, and a commitment to delivering exceptional service. Adept at managing teams, maintaining a clean and welcoming environment, and supporting daily operations to achieve business goals. Thrives in fast-paced settings while ensuring high standards of efficiency and customer satisfaction.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Catering Team leader
Kelymore Service Group
Swords, Dublin, Ireland
12.2022 - Current
- Conducted inventory checks regularly, keeping stock levels optimal.
- Trained new staff members in company procedures to maintain service standards.
- Implemented health and safety regulations diligently for a secure working environment.
- Estimated food consumption for appropriate ordering from vendors and to avoid waste.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Streamlined workflow with efficient planning, resulting in smooth operations.
Housekeeper
Radisson Blu Hotel Diblin Airport
Swords, Dublin, Ireland
08.2022 - 12.2022
- Proactively identified changing housekeeping needs to provide reliable and attentive service.
- Treated delicate ornaments and valuables with caution, eliminating damage risk.
- Completed minor repair works around the house for improved functionality.
- Achieved cleaning requirements within allotted timeframes.
Store assistant
Rincon Hispano
Virginia, USA
06.2017 - 09.2017
- Identified discrepancies in stocks through regular inventory management.
- Completed opening and closing duties in line with established schedule.
- Packed purchased goods carefully, preventing potential damage.
- Supervised junior staff activities and kept shop operational.
- Processed payments swiftly for improved customer experience.
- Delivered outstanding customer care with proactive sales and listening skills.
Education
Certificate of Higher Education - Marketing International
University of EL Salvador
Santa Ana, El Salvador 01.2020 - 11.2022
High School
Instituto Nacional de Santa Ana
Santa Ana, El Salvador 01.2018 - 11.2019
Skills
- Inventory control
- Ingredient preparing
- Food allergens awareness
- Staff management
- Catering operations
- Food Hygiene
- Staff motivation
- Attention to Detail
- Resilience under pressure
- Order processing
- Public speaking
- Cash handling accuracy
Languages
English
Upper intermediate (B2)
Spanish
Proficient (C2)
References
References available upon request.
Timeline
Catering Team leader
Kelymore Service Group
12.2022 - Current
Housekeeper
Radisson Blu Hotel Diblin Airport
08.2022 - 12.2022
Certificate of Higher Education - Marketing International
University of EL Salvador
01.2020 - 11.2022
High School
Instituto Nacional de Santa Ana
01.2018 - 11.2019
Store assistant
Rincon Hispano
06.2017 - 09.2017
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