Gloria Ramirez, MSW, LSW, LCSW
Northbrook
Summary
Experienced mental health clinician specializing in patient care and behavioral modification within a multidisciplinary team on an inpatient medical surgical unit. Proficient in utilizing diverse modalities to provide direct care to patients from various cultural and socio-economic backgrounds, addressing a wide range of diagnoses and traumas. Responsibilities include maintaining a safe environment, ensuring a structured and therapeutic milieu, observing and documenting social, emotional, and physical behaviors, facilitating patient engagement in activities, and offering support to patients and their families. Additionally, as a medical social consultant with a background in healthcare settings, excels in patient advocacy and resource coordination. Expertise lies in crisis intervention, case management, and emotional support. Known for strong focus on team collaboration and achieving outcomes amidst changing circumstances. Valued attributes include empathetic nature, adaptability, and effective communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Social Worker
University of Illinois, UIC HOSPITAL
05.2024 - 01.2025
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Explained medical care options to help families make informed healthcare decisions.
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Ensured continuity of care by coordinating seamless transitions from hospitalization to outpatient services or long-term care facilities.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Reduced readmission rates by collaborating with discharge planners on effective aftercare planning strategies for high-risk patients.
- Promoted effective communication between patients, families, and medical staff through skilled mediation techniques during challenging conversations.
- Strengthened relationships between the hospital and community partners by serving as a liaison on joint initiatives to improve patient care.
- Improved team collaboration by initiating regular communication channels between social workers and medical staff.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Coordinated patient discharge planning and follow-up care.
Social Services Career Trainee
Department Of Human Services
01.2022 - 06.2022
- Developed knowledge, understanding and practical skills needed to manage public assistance caseload such as Temporary Assistance to Needy Families (TANF)
- Earned income cases, Medical Assistance No Grant (MANG) & Spenddown cases,
- Aid to the Aged, Blind and Disabled (AABD)
- Group Care & Supplemental Nutritional Assistance Program (SNAP)
- Communicates in Spanish to those individuals who do not read or speak English.
- Collaborated with team members to achieve target results
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Delivered services to customer locations within specific timeframes
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Child Welfare Specialist/Intact Families
Lutheran Social Services of Illinois
09.2020 - 11.2020
- Provided in home services to families who have been indicated for abuse or neglect
- Completed clinical assessment treatment plans
- Monitored safety of children
- Completed documentation in timely manner
- Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
- Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
- Promoted positive youth development by implementing evidence-based programs targeting behavioral issues, mental health concerns, or educational needs.
Inpatient Psychiatric Mental Health Specialization Intern
Rush University Medical Center
09.2019 - 05.2020
- Partnered in weekly multidisciplinary rounds
- Completed psycho-social assessment and provided emotional support and resources to a psychiatric unit consisting of 15 inpatient beds housing adults with mental illness and substance use disorders
- Responsible for substance abuse assessments SBIRT/DAST/ AUDIT, counseling and appropriate referrals
- Provided education and resources on IOP/PHP/SRO/SSI/SSDI, Medicare, Medicaid and community resources
- Collaborated with range of public and private agencies to expand available resources which provide safe placement, counseling, and crisis intervention
- Planned daily discharges with complexities in home safety insurance, equipment follow up, faxed transfer packets to SNF/SMRF/ICF to assure appropriate placement
Education
Master of Social Work - Social Worker
University of Illinois At Chicago
Chicago, IL05.2020
Bachelor of Arts - Human Resources Development
Northeastern Illinois University
Chicago, IL12.2015
Skills
- Client and Family Interviews
- Psychosocial Assessments
- Substance Abuse Treatment
- Individual and Group Counseling
- Safety and Risk Assessments
- Behavioral Disorders
- Case Planning and Management
- Medicaid and Medicare Paperwork
- Health Care System
Clinical documentation
Interdisciplinary coordination
Team collaboration
Strategic planning
Leadership
Transition planning
Certification
- Masters In social work(MSW)- Accredited educational Institutions.
- Licensed Clinical Social Worker (LCSW) - Association of Social Work Boards.
- Licensed Master Social Worker (LMSW) - Association of Social Work Boards.
Languages
Spanish
Native or Bilingual
Timeline
Medical Social Worker
University of Illinois, UIC HOSPITAL
05.2024 - 01.2025
Social Services Career Trainee
Department Of Human Services
01.2022 - 06.2022
Child Welfare Specialist/Intact Families
Lutheran Social Services of Illinois
09.2020 - 11.2020
Inpatient Psychiatric Mental Health Specialization Intern
Rush University Medical Center
09.2019 - 05.2020
- Masters In social work(MSW)- Accredited educational Institutions.
- Licensed Clinical Social Worker (LCSW) - Association of Social Work Boards.
- Licensed Master Social Worker (LMSW) - Association of Social Work Boards.
Master of Social Work - Social Worker
University of Illinois At Chicago
Bachelor of Arts - Human Resources Development
Northeastern Illinois University
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